Fast Track — replace the watch

Address:

West Bengal

Dear sir,

I miss somadey brought a frast track watch Rs/-2000.00 from your authorized dealer Sathi time , Siliguri. But from the purchase date (05.03.2010) to till date i faced various problem with this watch. First of all i complain against your dealer that theer behabiour is not good with there customer.secondly, after purchesing date to till date watch is not in my hand.this is in your dealers shop.Thirdly, from the purchase date this is the third time i already give my watch to your dealer dur to same problem(battery problem).they told me that they are not responsible for this& they are not talk to me for this matter.after sealing company is response for this type matter. But they dont give your company number & cut the phone line.there behabiour is they gave me this watch & money also. if i face this problem with your branded watch then why we bye this brand. we only bye any local brand.Several time when i went there shop they only told me that we are not responsible we send to your watch at company.


Now, you tell me what is my next step against your dealer & your company.previous i also used the watch of your brand. but when i go to your other dealer or service centre never i get feed back this type.


So, i request to you please look into this matter & take neccessary action against your dealer & solve my watch problem.Either you can change the Watch or refund my money.


Thanks & regards

Somadey.
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