[Resolved] Fastrack — Excess Price | |||
I had purchased fastrack watch model no. 6014SCA on 15 th October 2012 from Pune Central Mall, Behind Garware college nr S M Joshi Bridge, Pune central mall charged excess price of watch. actual price of this watch is Rs 1294/- after 20% discount price is Rs 1036/- but Pune central mall charged me 1895 /- which is excess 90% of the actual cost. the fastrack marketing executive confessed the wrong charge. but while going to ask the clarification of this pune central manager said i am unable to refund the amount. so i decided to launch the complaint against pune central mall. so please assist me how to launch a complaint against pune central mall. I appeal to all people be careful while purchasing any product from mall. I had sencond time bad experience about pune central mall & also big bazar. so people don't purchase any object from pune central , big bazar, food bazar etc. ..... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number or email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve