Federal Bank — deny of education loan by branch manager

Address:

Kollam, Kerala

Respected Sir,
My name is Suresh Kumar V and I am writing this request for the education loan for my son.My son ARUN.S is a first year B.Tech engineering student .He had scored a rank of 6389 in KEAM 2011, and he got Mechanical engineering in Management Quota in Sree Chitra Tirunal College of Engineering, Pappanamcode,Tvm.I had tried my best to meet the needs for my son’s education. But now, since I find difficulty in maintaining it,I had approached the The Federal Bank,Kalayapuram Branch, which is responsible for education loan in our area.But the bank manager told me that the staff responsible for loan was not present and they can grant education loan only in the next financial year. When I made my request,the manger was not interested in granting the loan and even not at all interested in finding a solution.All he had done is just made a simple excuse of the absence of a staff.
As a first step, I had given complaint to the bank head office and kollam district collector by mail ,and also registered a petition in cm's website.Till now I got reply from no one.But the branch manager, on another day after giving complaint, asked me whether I had given a complaint against him and he will not grant me the loan anyway.Now it’s the time for the payment of fees for my son.I am writing this with a great hope.
I humbly request you to kindly enquire and take necessary steps to grant education loan to my son as early as possible.
Your’s faithfully,


Suresh Kumar V