Femina — Not receiving the subscription.

My Subscription No. is : 00272687
Customer ID : 00197742
The subscription is on the name of : Lamya Merchant
I had subscribed for Femina & Grazia for one year.
I recieved your letter with all these details.
In the same letter they quoted the subscription starting & ending date which is as follows :
Femina : 17 / 07 / 08 to 02 / 02 / 09
Grazia : 01/ 08 / 08 to 01/ 07/ 09
But I have recieved only two editions of Femina till date. Also, I havent recieved a single subscription of Grazia. I had mailed earlier also but that didnt bother timesgroup. I dont know
how can they serve customers with such a negligence. I cannot imagine the attitude of such kind towards the customers from timesgroup which is so renowned.
I am very disappointed with the service & I dont think I can refer it to anybody with this kind of service.
See if anybody can help me in this matter. They are so careless that they haven't responded to a single mail. I dont know where to lodge a complaint against such a fraud. Please help me.
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This is bring to your kind notice that we have subscribed femina (DD No.858182/5003 dated[protected] for Rs.750 drawn on Syndicate Bank Mumbai) Since November 2008 we are not received any magazines.Please look into matter and do the needful at the earliest.

(Ref: This office letter No.BCC/192/39/sub.jl./08-09 dated[protected]
I am fed up with Femina and Top Gear's lousy service. since the day I renewed my Femina subscription, I have phoned minimum 20 times to get my Femina issue . I received my Nov.2008 Top Gear issue in Jan 2009 after repeated phone calls. Is the company not printing sufficient copies? Are we subscribers being taken for a ride ? I have paid in advance, but I am not getting the magazines.Please terminate my subscription and refund my money at once. I REFUSE to SUFFER any more MENTAL AGONY .Kindly do the needful at once.

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