[Resolved] Femina — Annual subscription gift not received | |||
Hi, My subscription no is [protected]. I have taken up the annual subscription of Femina to which you promised that you would give a gift voucher. But i have not received any gift so far. I am surprised that a magzine of your reputation does not stand up the commitment that you give to your customers. You advertise, but you dont deliver which is very bad advertisement for your reputation. Please look into this and get back to me ASAP. My email id is [protected]@gmail.com . Note: I have subscribed this for my sister who lives in Tenali My sister name is Rama devi and the address is V.L. Narasimham 22-5-75/1, Sarojini nayudu street, Kothapet, Tenali- 522201 Andhra Prades thanks ramana Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
FEMINA — NOT RECEIVED RECEIPT
DEAR FEMINA CREW,MY CUSTEMER ID NO. IS 21226896.I HAVE DESPATCHED A DD FOR RS.1560.00 TO 40/1 M.G.ROAD ,BENGALURU DATED 1/02/2010.
PLEASE REPLY.
THANKING YOU.
FEMINA — Gift not received
Dear Ms. Jumana Patel,As per our telecon I wish to inform you that I had subscribed to Femina Issue under one of your schemes in month of August. As per that scheme I was supposed to receive a HiDesign Handbag along with my subscription.
Subscription Details:
Subscription No. 00278416
Customer ID. 00201141
Subscription Receipt Dated: 08/08/2008
No. of Femina Issues: 104
Amount: Rs. 2500
When I spoke to Ms. Mitali (Customer Service Executive Tel no:[protected] in month of August I was told that the handbag shall be delivered along with my first issue which did not happen. When I called up in September I was told that it will be done in October and then again in October I was told end of November. Its been 6 months now. What started as disappointment is now turning to anger. I feel cheated by your company. This kind of false business practice does not suit to organization of your stature.
I don't get the magazine copies on time and have to always follow up for the same. I have been an avid Femina Reader since years and my image about your company is fast changing now.
As informed by Yourself and Mitali I understand that you will send me the bag by 26 Jan 2008. I would appreciate if you can keep your words this time or I may have to get in to further action.
Please acknowledge this email. Awaiting your confirmation email.
Forum .