[Resolved]  Fila — Jacket got torn within a week of purchase

Address:

Maharashtra

Hi,
I recently bought a Jacket from a Fila showroom in Borivali West (Mumbai) paying 1099 INR.

But it got torn within a week just like it was some cheap roadside material.

When I approached the showroom regarding this,he told me I was not using the jacket in the correct way and even tore the jacket further saying it was just the thread that was coming loose.

Is this what we are paying so much for ?

If they cant give us US standard quality and service then why the US standard price?

The address of the FILA Firm is given below.

CRAVATEX Limited (Borivali),
Shop No 2& 3,S.V Road,
Sagardeep Darshan CO.Housing Society,
Phone Number:[protected] /28335685

The Item number and color he mentioned in the bill were not the ones he sold me.So I have a reason to think he sold me some cheap duplicate stuff.

Im attaching the pictures of my torn jacket below.

Thanks,
Gurudutt Shenoy