[Resolved]  First Flight Courier — rude and horrible customer service

Customer service is ridiculous

i need Alwarthirunagar First Flight Courier Office Number and address...

yes, even i feel the same ...
the persons at service desk (First Flight Office, Ashok Marg-Lucknow) dont give the correct status & spaek in a very harsh manner .

At least they should appoint a sensible person for the post which is the direct ponit of contact for customer.

v r receiving your service from last few years.. but from last 5 months the courier man not giving good service.. while giving courier to our deliver address very rude behaviour. on 3rd july 2009 wen i gone to recieve my courier in first flight udhna branch surat office the courier man given very bad response.spoken very rudely. pls take strict action... v r very disappoint from your udhna surat branch work, , , ,
my contact number is [protected]

** ur udhna surat office address from where v got bad response :-
FIRST FLIGHT COURIERS LTD
40, amenity centre,
udhna bus station
udhna main road, surat

FIRST FLIGHT COURIERS — Careless staff attitude

First Flight takes bookings for pickup and doesn't bother at all to report or even give a call. The service and the staff attitude is pathetic.

This has been my experience with Andheri West Office on Tuesday, July 07, 2009.

THESE ARE NONSENSE PEOPLE fit to be for just cleaning my bathroom

An important envelop was torn to see what paper is there inside. when they were asked why they have to open they said they need to see what paper is there inside? OK but they did see a paper NOTHING other than paper inside the envelop. It was a HIGHLY CONFIDENTIAL paper and being so insensible, Mr. Suryakant from First Flight Courier, E-26 Rizwi Park, Milan Subway Road, Opp Deeraj Heritage Near Sane Guruji High School, Santacruz (W) tore the 2 envelops inside one another and READ the paper.
Later I called Mr. Santosh - [protected] (Area Head For First Flight Courier) He said it was the Rule to see what was inside to check if any Jewelry, cheque, Cash was sent in it. But Im thinking if it was Cash inside then would they put in their pockets??? Mr. Santosh was to call me in 10 minutes. But he didn't reply back. On what guarantee can we send confidential papers through First Flight Couriers. They charge a high amount that's ok but I need a security to send anything through them. People PLEASE stop using their services.

The most rude and careless ppl and co. in the whole of india. dont have any knowledge of the business ethics. and they seem to have the same attitude towards anybody. also, each and every person in this co. seems to have been taught the same business ethics. I have the same experience for the past 14years ever since I came to know of them.

We are receiving your service from last few years.from mumbai. but from last 5 months the courier man not giving good service.. while giving courier to our deliver address abnormal delay .

i have not received my courier. its already 12 days gone from dispatch. i have tryed to call at surat office noboddy is receiving call. service of company is very very bad.

Dear Sir,

I am heavy online shopper... most of my packages been shipped through first flight courier...every time i have to collect the package from their office.. they just don't deliver at home even though my area is well within their service... when i asked them about it.. they are saying so casually... then you should not have chosen us(first flight)... how can i not choose it??.. most of the shopping sites uses first flight only.. and they are damn rude when they told this... i'm really hurt..

please do the needful..

Ref AWB No. : W63428889

not recieved complaint

not recieved parcel consignment no D[protected] a book has been ordered via arihant books.com the book has been resent to hub(rth) from perungalathur branch yesterday 26/4/15

couriers parsal not received since 15 days

Hello my track no is D991M0245663 I have done the courier on 21st Jan 2015 till now I haven't received my parsal even I try to track my detail on Internet but their is no data found my courier distributer not giving me any answer

Courier not yet received and not traced

Dear Sir/Madam

we have not yet received the courier from baroda. Not even traceble where it is currently. as on 24.05.16. Docket Number:G[protected]. As courier dispatched in baroda on 13.5.16 please arrange to issue the same to us today

very poor delivery

I AM COURIER A DOCUMENT C.NO. BE0794904 DT: 27/08/13, I HAVE COURIER A DOCUMENT BUT IT STILL CANNOT DELIVER