[Resolved]  First Flight Courier — uninformed charges

Address:

Pune, Maharashtra

THE WORST COURIER SERVICE EVER!

I had sent a parcel from pune to the UK (in manchester) through the pune first flight office. the person there ASSURED me that it will be a door step delivery. even the receipt given to me has the receivers address of Manchester. Now, the parcel reaches UK and the receiver is asked to transfer 21 pounds in some account. why would they pay 21 pounds for shipments when i have paid 1500 RS here for the shipment? Why wasn't i informed? thet are losing customer value by this treatment. totally not acceptable. I repeat, I was ASSURED its a door step delivery. And such irresponsive customer care. The cost of my items were barely 1500 and now they ask for more money. horrible service.