| Address: | Gorakhpur, Uttar Pradesh |
This is to complaint about the quality of service provided by First Flight Courier Service (Indira Bal Bihar, Gorakhpur, Uttar pradesh branch) to me. One of my family member approached to First Flight Courier Service's Indira Bal Bihar, Gorakhpur branch and asked whether a packet would be delivered to Deesa, Gujarat at my office. The official at the branch replied her that it will be done. Thereafter the consignment vide consignment no. J42490847 was returned back from Ahmedabad stating Deesa to be a non-serviceable location.
I would like to ask that at the time of accepting the consignment, the officer can very easily check and confirm that whether there is First flight courier service available in Deesa or not. Then what is the reason of this nuisance problem whereby we not only suffered problem in getting the consignment but also suffered monetary loss. This was a complete time and money loss. This is a case of cheating the customer by false claims only for getting the business.
I hope the responsible authorities will act appropriately in this case. Kindly consider my complaint and revert me back giving the reason. Was this information helpful? | 
