[Resolved]  First Flight — Delivery Misroute for Consignment No W16855079

Address:

Howrah, West Bengal

This is regarding Consignment No W16855079. The Packet left Delhi on 18th April, 2011, and as shown in the link:

http://www.firstflight.net/n_contrac_new.asp?tracking1=W16855079

that there has been an "internal misroute" on 19th April.

1. First of all nobody informed me about the mishap. A customer should be informed that due to whatever reasons, his/her consignment has not reached in scheduled time (48 hours).
2. I tried to speak to the Kolkata Customer Care[protected], but the phone is either busy throughout the day, or nobody is interested in picking up the call. I then called at the Delhi Customer Care, and asked what "internal misroute" means. The Kolkata Customer Care is really hopeless.
3. I mailed [protected]@firstflight.net (Kolkata Centre mail-id) twice, but there was no response.

Still, its the same status.

Thanks for your co-operation,
Best Regards
Partha