[Resolved]  Flipkart — delay of 1 week in delivering dell laptop

Address:

Maharashtra

I had purchased a laptop on Monday 26 of November from flipkart. They said they will deliver the laptop to my address in 2-4 business working days. It is Saturday today more than 4 days and yet I haven't received the laptop yet. I have lodged a complaint in Flipkart (complaint number given by their executive[protected].
I had also tried tracking the shipment from Wednesday but, I was not able to track it. They said that the tracking update takes 24hrs so I waited; but I got neither the tracking update nor the laptop. I called the courier services First flight (Flipkart executive gave me their number) and they said they do not have the laptop.
I have called 3-4 branches of the same courier company to track the laptop but none of them say they have it.
Flipkart says they have dispatched it to the courier company and the courier company says they haven't got it.

I wanted the laptop by today as it was a gift for my sister. I want to say that the flipkart services shouldn't commit wrong dates of delivery and should have better tracking services.

I don't know what to do next. Flipkart services say that it wil take more 3 days for an update (they don't know when the laptop will come). What action should I take against them ?

Could anyone please guide me ?

NOTE: This is the link from where I got the laptop : ( I am going to comment the same thing over there too)

http://www.flipkart.com/dell-inspiron-15-laptop-3rd-gen-ci5-4gb-500gb-linux/p/itmde37gy78rkmf5?pid=...⇄