Follow us
Log in        Register
     
 

Flipkart / Dell Inspiron 5050 - Defective laptop delivery by Flipkart

 
5 Reviews
User
  nitin_asce on Jul 7, 2012
I ordered Dell Inspiron 5050 laptop from flipkart. The laptop which was delivered is defective shows some permanent lines on screen. Flipkart is making us run from pillar to post for past one week on pretext of one requirement or another.
Now they say their technician will visit our house and repair the laptop.
Flipkart has a 30day replacement guarantee with no questions asked even terms & conditions of 30day replacement does not specify requirements for repair.
Request you to resolve this issue.

Defective laptop delivery by Flipkart

Complaint comments 4 Comments     Updated:
Resolve this Complaint  

Comments

N
User
shobna  
 

defective new laptop - Dell Inspiron Laptop 14R

Inpiron 14R N4010 delivered on 29th July, starting troubling after few days now crashed totally on 6th, tried calling customer support not reachable, finally got the no on 12th and complaint, the service man came on 19th and now finds the hard disk not working . 4 hours we talked on phone and had send mails to your technical support , but they insisted for repairs, I am scared after repairs it can crash again.I have to send it outstation It is my new piece so why repair , just change the laptop as early as possible. my presentation work is already suffering . Now there is no proper reply till evening, I will put this complaint now in consumer department and the see you in the court, Order no 780597823 complaint no 4256293 dt 12/7/10
 
dear customer i just want to complaint about my laptop(DELL Inspiron 14 Dualcore):
a) first my disk drive is not working well.
b) second my battery is not chargable.
As i have my one year warrenty and i also tried alots to call dell customer care but they always try to ignore my views and pass their call one person to another and till now i didnt get any response so if possible please try to repair my laptop and i buyed this laptop from R J Computers G-7, bajaj house 97, nehru place, NEW DELHI 26416985. I shall be very thanfull to you if you can do so.
N Jan 13, 2011 by
User
anujkhadria  
 

Defective - Dell Inspiron laptop

I just bought a dell inspiron 14r laptop five months back and since then i have been facing a lot of problems regarding the laptop. First the hard Disk drive became bad then in another months time the motherboard was damaged.after the motherboard was replaced there are still some issues with my laptop i tried to ask the company to replace my laptop as i am facing so much of problems but to no avail. they say we can change the part but we cannot completely replace the laptop.I feel this is very wrong as i cant go on for a very long time with this laptop as after the warranty period is over i have to pay a lot of money for the parts to be replaced all the time.
A Sep 26, 2012 by
User
mat123  
 
You should have never bought it from flipkart. Instead order it directly from dell.com, and it is much more cheaper. I'm saying this from my experience in ordering laptop from dell.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    code
    Flipkart / Dell Inspiron 5050 - Defective laptop delivery by Flipkart