[Resolved] Flipkart — Non delivery of order | |||
I had placed this order on 29th April (OD[protected]) for a Samsung galaxy Tab. Expected Delivery date was 4th May. I didnt receive it on time, so I called up the FlipKart customer care.To my surprise, I was informed that Flipkart doesn't have delivery service in my city (THANE, Maharashtra). So the order was as good as cancelled. I was told to place another order again and call the customer care again to get it sent via courier. In other words, after waiting for 5 working days, after shipping my order from Noida to Mumbai, I am being informed that the order is as good as cancelled. And that too, when I call up myself. This is absolutely not expected. I had heard great things about your service but the real experience is completely opposite. Its good that I had selected Cash on Delivery otherwise my money would have got debited and I would have been left without the product for many more days. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 16 Comments | |||
Comments
flipkart service is detiriorating day by day..i ordered galaxy grand 8 days back n still undelivered!!n d gr8st part is..evn the company dsnt knows where s the courier!!!they js say"in transit" ..d sad part is i ve paid d money online!! i will recommend everyone to select COD.. n also go for other sites!! flipkart is not good...
Yes, same is the case with me. I had ordered Galaxy Grand on 30th March. They said 2 - 3 business days as the expected delivery date. However, it hasn't reached to me yet and still shows that the shipment is in transit. Had never expected this from Flipkart and yes, they are deteriorating day by day as 'riyakohli' has mentioned in her comment too.
Yes, same is the case with me. I had ordered Galaxy Grand on 30th March. They said 2 - 3 business days as the expected delivery date. However, it hasn't reached to me yet and still shows that the shipment is in transit. Had never expected this from Flipkart and yes, they are deteriorating day by day as 'riyakohli' has mentioned in her comment too.
Flipkart — Not response
dear i have called on your customer care No. but i did not get any response form your side actually i want to replace my mobile, my mobile is getting hot whenever am charging my mobile, Mob. [protected]Flipkart — mobile mike in not working
asus zenfone 5 in our shop to mobile phone speaker, mike not working . and in have many more times your shop mail and phone calling ur not responding in shopcan't provide this product at jharkhand city
plz provide me this product in ranchi(jh)city bcoz can't allowed this product at ranchi(jh) so kindly request to uRegarding Charger problem
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Od[protected], the size is not suiting . I want 6 size.Improper Customer Care Service
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I Have Buyed A Wrong Book & I Have To Take A New Book In Exchange Of it What Can I Do for That Book... I Have To Purchase Science Evergreen I Have Taken A Product Evergreen Social Science... I Have Ordered 2 Books As same...Earphone missing
Order No.OD[protected] I received the shipment, thank for your service. But Earphone is missingthis parcel.Order delay in the product
I have not received my order still.The delivery date provided is 12 September.continuous cheating
After confirming purchase and payment I got a notification that it got cancelled. Again it happening 24 hours of purchase. After all they are insulting me giving 50 rupees as token of appologies.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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what if i had not called them
BAD SERVICE BY FLIPKART.com
i cant even cancel order coz i have already paid them by credit card and if i demand refund it will take atleast 10 days.
this is the email from them abt the order
Greetings from Flipkart!
Order ID: OD[protected]
Tracking ID : MP00543255
We regret to inform you that the above mentioned shipment under your order has been/ is being returned to us by Flipkart Logistics. However, we will have it reshipped through alternate couriers and the same will be done within the next 48 hours.
Please accept our sincere apologies for the delay and discomfort which this might have caused you.
Please write back to us should you have any other questions or need further assistance.
Regards,
Rajalaxmi