[Resolved]  Ford Figo Zxi Petrol Variant — Cheating for not delivering assured gift and charging higher price.

Address:

Varanasi, Uttar Pradesh

I booked a car, Ford Figo ZXI Derivative Petrol version, on 4th December 2011 at GSR Ford, Varanasi (U.P) . During booking I gave choice of colour as Chill/Moon stone Silver and I paid an booking amount of Rs.25,000/- through Cheque to GSR Ford, Varanasi (U.P) . During booking it was assured that either of these colours will be made available at the time of delivery (opted by me on 1st January 2012). I had also allotted a code 3610541 for assured gift (Booking Dhamal) on booking on 4th December 2011 wherein I was allotted a gift of Blackberry mobile phone ( confirmation sent By Ford India through SMS).

As advised by GSR Ford, Varanasi, when I visited the dealer on 24, Varanasi to finalise the color as Moon stone Silver and when I wanted to make the total amount to the dealer on 24/11/2011, it was informed to me that neither Moon stone Silver nor Chill colour was available and presently out of two colours which were available at that time (White/Grey) I was asked to choose one to avail the assured gift and price offered to me during booking . Otherwise, they expressed their inability to deliver the car at the prevailing price (in the month of December 2011) and existing scheme of gift will also not be extended to me for this case, though there were no such condition at the time of booking. The colours available with the dealer were not of my choice and I wanted a colour of Moon dust/Chill only, which was mentioned during my booking on 4th December 2011.

Since, I wanted to gift this car to me wife in the new year 2012, I was forced to pay the revised price of car (as on January 2012) with an additional price burden of Rs.25000/- and depriving of assured gift ( Blackberry mobile).

I wish to lodge this as complaint in consumer court and want a compensation of Rs.50000/- or more from Ford India for the cause and mental harassment.