Ford — :NOT GETTING PROPER HELP AND SUPPORT

Address:

Narsinghpur, Madhya Pradesh

TO,
THE FORD INDIA,
INDIA

SUBJECT:NOT GETTING PROPER HELP AND SUPPORT

DEAR SIR MADAM,



MYSELF YOGESH KAURAV, I HAVE PURCHASED A FORD FIGO (DIESEL) CAR FROM
SAI FORD, BHOPAL, ON[protected]. AND WHICH WAS UNFOURTANELY MET AN
ACCIDENT ON[protected] AT GADARWARA DISTT NARSINGPUR, MP.
THE CAR WAS BROUGHT BY TOEING FROM ACCIDENTAL PLACE TO SAI FORD BHOPAL
SHOWROOM, IN SHOWROOM MINE CAR WAS FULLY EXAMINED AS PER THE ORDER OF
SHOWROOM OWNER MR .JAI MOOLCHANDNI, BY COMPANY EXPERTS SERVICE
ENGINEER MR.YOGESH MULE ,AND THEY HAVE GIVEN THE ESTIMATE OF TOTAL
AMOUNT Rs.2,07,000/- TO CHOLAMANDLAM INSURANCE COMPPANY, THEN THEY
HAVE TAKEN OF Rs.40,000/- FROM MY SIDE TO START THE REPAIRING JOB AS
TOKEN AMOUNT.
THEY HAVE CALLED ME AT SHOWROOM FOR DELIVERY OF VEHICLE ON[protected],
AS SAID CAR IS BEING REPAIRED NOW YOU HAVE TO PAY ENTIRE AMOUNT WHICH
WAS BEEN EXPENCE ON REPAIRING WORK AND TAKE AWAY THE CAR.
WHEN I HAVE START THE CAR FOR TEST DRIVE , I HAVE FOUND THAT ITS
MAKING LOTS OF ENGINE SOUNDS, THEN I HAVE COMPLAINED ON MINE COMPLAINT
THEY HAVE CALLED MR.YOGESH MULE SERVICE ENGINEER FOR REINSPECTION,
THEN HE SAID ITS ENGINE GOT DAMAGED AND APPROX Rs.80,000/- + EXPENSES
WILL COME WHICH WILL BEARED BY YOU.
AS PER THERE ESTIMATE GIVEN TO CHOLAMANDLAM INSURANCE COMPANY & THEY
HAVE AGREED THAT CAR ENGINE IS OKAY AND ANY KIND OF BREAKAGE IS NOT
FOUND IN CAR GEAR BOX.
AS PER THE COMPANY POLICY IF CAR IS BEING DAMAGED BY ACCIDENT, ITS
COMPENSATION IS TO BE PROVIDED BY INSURANCE COMPANY OR AS PER WARRANTY
POLICY, OF SAI FORD COMPANY.
BUT SAI FORD COMPANY KNEWED THAT THE TOTAL ESTIMATE WHICH IS
Rs.2,87,000/-AND CAUSE OF THAT VEHICLE GOES TO COMPLETE IN TOTAL LOSS
, AND BECAUSE OF THAT SAI FORD COMPANY DO NOT GET ANY PROFIT ON
REPARING THE CAR.SO THEY HAVE DIVIDED THE REPARING WORK IN TWO PARTS
SO THAT THEY ALSO MAY GET PROFIT FOR REPAIRING WORK.
THERE SEEMS TO BE FINACIAL MISINTERPERTATION OR CONSIPIRACY FOR
ECONOMICAL PROFIT FROM SAI FORD COMPANY THEY MADE WRONG
ESTIMATIONGIVEN TO INSURANCE COMPANY FOR CLAIM, BUT THE PICTURES OF
MINE ACCIDENTAL CAR SHOWS THAT, ITS DON’T HAVE SEEMS TO BE THAT MUCH
WORK AS THEY HAVE SAID OF WORTH Rs.2,07,000/-
STILL THEY HAVE NOT HANDED OVER THE CAR TO ME AND STILL SAYING TO
DEPOSIT OF Rs.80,000/- AND ITS NOT FAIR IN TERMS OF BUSSINES, BEING A
CONSUMER STILL IM AWAITING FOR MY CAR.
DUE TO ACCIDENT SAI FORD HAVE GIVEN ME LOSSES FROM BOTH THE SIDED, DUE
TO NOT HAVING CAR I HAVE TO EXPENSES LOTS IN TRANSPORTATION AND STILL
I AM PAYING THE INSTALMENTS OF MINE WHICH IS BEING FINANCED.
THERFORE I REQUEST KINDLY TAKE AN APPROPRIATE ACTION AGAINST SAI FORD.

Waiting for your Response,

Thanks & Regards
YOGESH KAURAV
+91-[protected]
Email: [protected]@gmail.com
Ph:[protected]