[Resolved] Ford — Warranty on spare is not considered - Talera Ford | |||
Week of 19 Sep 2013 I went to service outlet (Talera Ford, Wagholi, Pune) with a complaint of steering wheel vibrating when I apply brakes. I was told front brake disk (front pair) wore out and surprisingly those were changed 3 months ago and less than 5000 kms after the change. VIN / Chasis No: MAJBXXMRTB7K49236 Engine No: 7K49236 Manufacturing Year : 2007 Model : Fiesta - Diesel The part is under warranty i.e less than 10, 000km or 6 months. Its just 3 months and less than 5000km so I should get the part replaced under warranty. Now I question the quality of replaced part i.e front brake disks are really sub standard part from Ford or dealer is using some cheap from market under the Ford name?? My earlier front brake disks were changed after 138000 kms and these new just after 4000 kms. Do you see the difference?? Car is used by same person, same place under same weather conditions and roads for past 6 years... Why the replaced part could not last for even 5000 kms? Why dealer is not considering the warranty on spare part? Is this Fords new business model? make money on spares. Hope this is not Dealer-Company nexus to loot customer.. Dealer: Dealer: Talera Automobiles Pvt Ltd, Talera Estates, Pune Nagar Road, Wagholi, Pune - 412207. Tel.[protected]. Part number (as per bill details): a[protected]DISC FRT WHL BRK) b) YS612K021EA (KIT-FRT BRK PAD REP) Service done Kms : 138319 Kms. Problem faced Kms : 141000 Kms. STAY AWAY from TALER FORD Wagholi, and FORD have any ethics? NOPE. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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