[Resolved] Franch Express Courier — Non Delivery of Cover | |||
Sir, One of my distributor from Madurai sent me a envelope vide Way Bill No. 010198 dated 27.04.2010 through Franch Express Courier in my favour, care of my office address. On 28th evening the delivery man came from Tambaram Franch Express Copurier to our office and I signed the necessary papers for taking delivery of the envelope but the delivery man asked for office seal but I informed that it is in my personal name thus it not required office seal immediately he asked to show the ID Card, infact my phone number is also mentioned on the envelope so that he can confirm the idendity through phone, at that time I dont have ID Card with me, he immediately snatchedd the envelope from my hand and fled away from the premises without hearing my request to bring the cover next day so that I can bring the ID card if it is mandatory. But till today the cover is not delivered to me as I have to take delivery materials from transport. Being one of the director in a private company it was great insult on me kindly take necessary action in this matter. Thanking you N.Ragunathan [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I couriered a cover from Tindivanam to Kunnagudi (Sivagangai Dist) on 11th JAN 11. i need the branch address because its non delivered to the person.
Reply
Very very WORST courier service i had come across...
No proper response...
Always telling lies..
Otherwise not pick up the call...
Especially hyderabad branch...
IT IS BETTER TO SHUT YOUR OFFICE..
Final reply from this courier is "We missed ur courier somewhere else. It may reached u or may not".
IDIOTIC SERVICE & WORK PEOPLE..
No proper response...
Always telling lies..
Otherwise not pick up the call...
Especially hyderabad branch...
IT IS BETTER TO SHUT YOUR OFFICE..
Final reply from this courier is "We missed ur courier somewhere else. It may reached u or may not".
IDIOTIC SERVICE & WORK PEOPLE..
what happened in your website
AWARD to Franch Express Courier - MOST WORST COURIER SERVICE IN THE WORLD
franchexpress courier — non delivery of covers
DEAR RESPECTED SIR,1. WITH PAINED HEART I SUBMIT THE FOLLOWING COMPLAINT BEFORE YOU SIR.
2. ONE COVER WAS DESPATCHED TO ME FROM PALAKAD 0N 22/05/2012 AND IT HAS REACHED THE INTERCHANGE POINT SALEM ALSO AS PER DETAILS GIVEN BY THE WEB SEARCH.
3. IT FURTHER INFORMS THAT IT IS IN TRANSIT BETWEEN SALEM AND TRICHY.
4. I CONTACTED THE SALEM IN NO: [protected] AND [protected]. THEY INFORMED ME THAT THE COVER ARRIVED
TRICHY AND MAY BE MIS-ROUTED . THEY ALSO SAID THAT MIS-ROUTING FROM TRICHI INTERCHANGE POINT IS VERY
VERY COMMON AND REGULAR FEATURES.
5. I ALSO CONTACTED TRICHY OFFICE IN NO::[protected] , AFTER 15 TIMES OF DIALLING ONLY I AM ABLE TO CONTACT
THE PERSONS BUT OF NO USE . THEIR REPLY IN A LETHARGIC MANNER MADE ME TO THINK THAT I WASTED
MY TIME IN CONTACTING TRICHY BRANCH.
6. THEN AGAIN I CONTACTED CHENNAI ... HERE THEIR APPROACHES AND MODE OF ANSWERING ARE BEST.
STAFF AT CHENNAI ARE GEMS OF THE ORGANISATION BUT AT TRICHY BRANCH IT IS A CANCER TO THE SYSTEM AND ALSO TO THE CUSTOMERS
7. KINDLY LET ME KNOW THE FATE OF THE COVER. I FERVENTLY HOPE THAT YOU CAN LOCATE THE FAULT.
8. YOUR KIND REPLY IS AWAITED.
FROM P. GOVINDARAJAN, RETIREDRAILWAY STATION MASTER, MEDICAL COLLEGE POST, THANJAVUR 613004. PHONE::[protected]
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#199, Harriyan Street, C. Pallavaram, Chennai, Tamil Nadu, India - 600043