PNB — fraud transaction shown from sbi bank atm having account in punjab national bank . | |||
i am a student and i had my account in pnb with account no. [protected] from which i had withdrawn 1000rs. on 9 Feb 2012 from a SBI BANK ATM in gurgaon .and just after 5- 10 minutes i received a text message that my account has been debited with rs.10000 also (apart from those 1000 rs.that has been debited by me ) (that is absolutely fake or due to some technical problems ). i had lodged my complaint through pnb helpline no. [protected] on the same date 9 Feb 2013.with complaint no. 57226322 and they said the complaint will be solved within 7 working days .and i had called them about 10- 15 times till date 9 march 2012 , and they every time say the complaint is under process only.i had spent around 1000 rs. on calling them from various numbers. and i had also gone to their specific branch regarding my complaint . and in that also i had a fuel expenses more than 900rs. the money which i had lost (10000rs) i had borrowed it from someone on interest to pay my coaching fees. so i am very much worried about it as i had to pay my coaching fees with it. so at last when i am very much annoyed by their procedure . i am lodging my complaint to you . so please take a serious action against them and you are my last authority who can solve my problem and will look into the matter seriously. it has been one year since i lost my money but had not got any satisfactory response from their side. thank you Was this information helpful? | |||
7 Comments | |||
Comments
Punjab National Bank — Fruad in the PNB ATM
Dear Sir,Praveen P.R. here my account no: [protected], this is my salary account from Towers Infotech Pvt Ltd; I have done an ATM Transaction on 11/04/09,
7.55 pm at Gopalan Mall PNB ATM, with the debit Card [protected] for with drawing of Rs 5000/-,
But In display It shown has Insufficient fund, But from my account it has been debited and I have given a complaint to the customer care on 12/04/09, 6 am the no: 14967338, but till now action was not taken,
they have closed the call .
you atm machine in safidon (jind)(haryana) is not properly working. it is mainly remain unworking and it will also not give slip of the payment many time.its tuchscreen is also not working and most of the customer are not happy with this service so i requist you to maintain your atm machine in safidon i shell ve very thenk ful to you. ashok kumar.
SBI Bank — Fraud
I registered a complaint on the customer care as follows: Message : Issued a cheque no 794775 from my account no [protected] in the name of CM Sharma in Rohini sector 11 branchBut the bank officials returned my cheque stating that the cheque has already been used and my account also shows a debit of Rs 6800 Six Thousand Eight Hundred on dated 21st january 2010 I made a written complaint but till date there is no action for the same even after one month of complaint Kindly see how this forged cheque payment can be made when the cheque is lying with me and the bank says the same cheque number has already been used.After 4-5 days i got the reply as: KIND ATTENTION: ASSISTANT GENERAL MANAGER (ADMINISTRATION), REGION-8
We forward the appended complaint, lodged on our website, received through Corporate Centre, Mumbai, for necessary action at your end to redress the grievance at the earliest, under advice to the complainant and to us.
SBI HELPLINE NEW DELHI L.H.O.
Still I am waiting for a response .and don't know the where about of my payment.
I totally agree that SBI is a company which aims to benefit by keeping the customers in the dark or forcing them to take up unnecessary insurances while taking loan.
I had taken a car loan for 3 years and when I finished it 10 months back, I wrote [had tranferred to another city by then] a couriered letter to them that they should send my loan closure statement to my new address, rather I found my eleven thousand money missing from my account. I wrote several emails to them, 6-7 complaints on their customer care sites, made several phone calls to the bank and the manager, beside the hard copy couriered to them, but to no avail. Finally when I complained to ombudsman, they responded saying that my loan payment had extended beyond 3 years and that I should pay interest because of delay (they told me this only 3 weeks back).
It was they who did not inform me and did not respond to my umpteen means to contact them, by letters, emails, phone calls and I should pay? I had taken a laon for 3 years, how do I dream that my payment had extended? If they had told me immediately after I sent them the letter 10 months back [or even after that when i wrote mails and customer care complaints], this would have been solved there and then. But they chose to keep mum in the face of my repeated attempts to contact them by various means.
Don't they have reponsibility to inform a client of such things? Or do they deliberately keep quiet so that we end up paying more money in the form of interest to them? This situation definitely looks like that, so in such case where do we turn to? It is a sad situation in India where banks even public sector get away with CHEATING!!
And SBI takes the cake for cheating and looting customers. This is not the first time I have come across gross malpractice by SBI but alas we have no way to get justice?
I had taken a car loan for 3 years and when I finished it 10 months back, I wrote [had tranferred to another city by then] a couriered letter to them that they should send my loan closure statement to my new address, rather I found my eleven thousand money missing from my account. I wrote several emails to them, 6-7 complaints on their customer care sites, made several phone calls to the bank and the manager, beside the hard copy couriered to them, but to no avail. Finally when I complained to ombudsman, they responded saying that my loan payment had extended beyond 3 years and that I should pay interest because of delay (they told me this only 3 weeks back).
It was they who did not inform me and did not respond to my umpteen means to contact them, by letters, emails, phone calls and I should pay? I had taken a laon for 3 years, how do I dream that my payment had extended? If they had told me immediately after I sent them the letter 10 months back [or even after that when i wrote mails and customer care complaints], this would have been solved there and then. But they chose to keep mum in the face of my repeated attempts to contact them by various means.
Don't they have reponsibility to inform a client of such things? Or do they deliberately keep quiet so that we end up paying more money in the form of interest to them? This situation definitely looks like that, so in such case where do we turn to? It is a sad situation in India where banks even public sector get away with CHEATING!!
And SBI takes the cake for cheating and looting customers. This is not the first time I have come across gross malpractice by SBI but alas we have no way to get justice?
3 D debit card secure code
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STUDENT ACCOUNT — About atm transaction
Respected sir i have my state bank account in Madurai talakulam branch and am now working in Coimbatore On[protected] Wednesday {Time} i went to debit rupees 3000 From atm service in cross cut road at coimbatore i used Dhanalaksmi bank atm First Time it showed it is unable to process so i left at the atm centre and went to near by SBI atm in cross cut road and again tried to take money and it showed no service available so i left the atm centre and went since i deposited rupee 5000 on[protected] i was little bit confused and got a mini statement account on[protected] it showed that the amount of 3000 was withdraw ed on the same day that is[protected] since i dont know what a do and who took the money i need your kind help to find what happened and how i left my money since it was my salary amount.I need your help as soon as possible.Thanking you,