FreeRecharge.in — not refund of amount

Address:

Sonipat, Haryana

sir,
acording to freerecharge.in they send m status as following and full information is in atachmnt:-
Refund & Credit Note
Freecharge Order ID:7591198
Mobile No.[protected]
Refund Date:[protected]
but today when i gt statement of credits there is no refunding of amount
when i send mail for refunding back my amount then in response i got that there is no order id exist
i m student and every single amount maters to me sir please take some action.