[Resolved]  Fullerton India — unhappy with the services (NOC)

Address:

Visakhapatnam, Andhra Pradesh

HI
I am A.Nagabushan Rao took a two wheeler loan from Fullerton India.
Cust id: 1875408, LAN No: [protected]
Chasis NO: MBLMC38EB9GD00895, Engine No: MC38EA9GD00851

Loan amount was for 34000/- and it was for a 12month online transcations. I have cleared the th loan in the month of april 2010. I was waiting for my NOC letter. Didnt receive anything even after waiting for 3months. I went to the bank in Visakhapatnam near dondaparti in the begining of August. The guy named Lakshman told that there was a balance of 25/- that i need to clear which was never informed to me. I paid the remaining and was advised that i would get my NOC in week time.

I went to the bank after a week time and the same guy said that the a/c is in negative and said it was their error. He asked me to wait for 1more week and never received even after 2weeks.
NOC is very urgent to me know.
Finally i got a call from the bank giving me a number to call which is [protected].
That was the most disgusting thing as the people whom i talked was very rude didnt give me any resolution. I asked for a manager n he insisted to transfer, rather he kept me on hold for 14min and hungup. Same happned when i called for the second time when i talked to the same guy named prabhakar a seniour executive. He gave me a confirmation no. O0810778. I was very unhappy with all these mess for a NOC letter which they were not able to deliver at right time.
I requested them to send a mail of NOC copy to my email as it takes 20days more for the NOC to reach my house through post.
They couldnt do that and inreturn th guy Prabhakar was very rude n company need to take care of these things into consideration before it spoils the reputation of the company.
I hope You would consider my complain and do the needful.
Thank you.