Future Bazaar — Failed Delivery | |||
Hello, I've ordered a Prestige kitchen set containing 3 burner glass top gas stove, 3 lit. cooker , toaster and dinner set worth Rs.7091/- on 3rd Feb.2012 order no.[protected].. Product came at Blue Dart courier company office after a month.But they were not ready to give delivery of the product because on INVOICE billing amount was above 9000/- So they told me to send a request to Future Bazaar to mail them. Since then I am requesting the customer care reprentatives to mail them . But each time they are giving nonsense reasons. Plz help me coz its already above 2 mnths since I placed that order & still products have not been delivered to me. Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Anant,
With reference to your order number [protected], let me confirm that the product has been dispatched from our end via Bluedart courier airway bill number [protected] and as per the status on www.aramex.com the product is already delivered at your shipping address on 17.04.2012. Hope the delivered product is found as per your expectation.
Best Regards,
Aditya Pathak
With reference to your order number [protected], let me confirm that the product has been dispatched from our end via Bluedart courier airway bill number [protected] and as per the status on www.aramex.com the product is already delivered at your shipping address on 17.04.2012. Hope the delivered product is found as per your expectation.
Best Regards,
Aditya Pathak
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected].
We are sorry to know that the courier partners were asking for the additional amount for delivering the products as the pride of the order was erroneously reflecting higher.
Let me confirm that we are re-dispatching the products from our end so that the same can be delivered at your shipping address at the earliest. We will also track the shipment till its final delivery and assure you that the order will be delivered to you at the correct offer price.
I can understand that the recent experience you had is really unfortunate but I request you to give me a chance to rectify and bring a satisfactory conclusion to this matter.
Regards,
Aditya Pathak
Team Customer Support