[Resolved]  Future Bazaar — Stop unwanted ads on my mobile.

Future Bazaar — Refund is not initiated

I purchased a Milestone Mirage Airbag 50 from www.futurebazaar.com on 27th May 2010. After using it for sometime the chain of the bag was not working properly so I formally initiated a complaint against it on 1st Dec 2010. I got a call from their backend that the payment againt my product order is being initiated on 2nd Dec 2010, but I have not got the payment back as yet. I have logged the complaint again and again so many times but all the time I get the same excuse that please wait for 24 hours or 48 hours bla bla bla .....

Can anyone please help in this regard so that I can get the refund back.

Thanks & Best Regards-
Saurabh Srivastava

Dear Mr. Srivastava,

This is with reference to your order number [protected] for " Milestone Mirage Airbag- 50, Black".

I am sorry to know that after using the product for 6 months you are facing difficulty with the chain of the said product. I confirm that as per the return policy you may return the purchased product within 15 days of delivery incase the same is found damaged or defective.

As the said product was delivered at your shipping address in the month of June, the same is not covered under the return policy. However, I understand that you have already dropped the product at the Big Bazaar Outlet and hence as a special gesture we are refunding the amount charged to you for the order.

Further, I thank you for providing your banking details to enable us to make the funds transfer directly to your account. The amount for the order has been refunded from our end and the same will reflect in your forthcoming bank account.

I have also tried calling you up multiple times at the contact numbers mentioned in the order however were unable to reach you. I would personally like to discuss the case with you and will appreciate if you could confirm your update contact number and convenient time so that we can call you.

Let me assure you that you are a valued customer and your satisfaction is extremely important to us. I apologize for the inconvenience that has been caused to you.

Best Regards,
Aditya Pathak

Future Bazaar — Product not as shown in Picture

I placed a online order No.[protected] For Parker Pen Amont Rs 140/- & paid it by debit card. The pen was shown in Picture was Vector steel. But The Pen I received on 07/01/2010 was simple vector Ball Pen. I complaint about it on the phone & Mr. Santosh there give me docket No. 627719 & assured me to take action within 24 hour. But I does"t got any reply from them. Today I again call them & the customer care doesnt give me satisfied answer. So I am here.

Dear Mr. Channa,

This is with reference to your order number [protected] for "Parker Standard Ball Pen".

I am sorry to know that erroneously a plastic body pen has been delivered at your shipping address under the said order.

Let me assure you that we maintain rigid inspection standards while dispatching the products, but occasionally an imperfection does slip by, as it unfortunately did in this case.

As discussed, I confirm having refunded the amount charged to you for the order. Let me assure you that the refund amount will reflect in your forthcoming bank statement.

I will drive to ensure that this error will not be repeated in the coming time. You are a valued customer and your satisfaction is extremely important to us. With confidence that you would give us second chance to prove ourselves we apologize once again for the entire episode.

Best Regards,
Aditya Pathak

Thanks a lot, The company (future Bazaar) refunded the amount to my Account.
I like the way as they handed the case. Thanks. Maninder Singh

Pls. help me to stop unwanted adds coming from futurebazaar on my mobile no.-[protected]

FutureBazaar — stop sms

ples stop sms on my mb.no.[protected]

Dear Mr. Aggarwal,

I understand that you wish to unsubscribe for the promotional SMS on your mobile number [protected].

Let me confirm that we have taken your request and the necessary action will be taken at my end to to block Promotional SMS on your number.

Your satisfaction is extremely important to us and request you to kindly accept our apologies for the inconvenience caused to you in this regard.

Best Regards,
Aditya Pathak
Team Customer Support

Dear Mr. Nigam,

I understand that you are receiving promotional SMS from Future Bazaar regarding the offers and you would like
unsubscribe for the same. We have taken your request at our end.

Alternatively, you may send a SMS mentioning "DEALZ" on to 575758 to unsubscribe for the promotion SMS.
Kindly accept our humble apology for the inconvenience caused.

Regards,
Aditya Pathak
Team Future Bazaar

Even I have been facing the same problem for quite some time. I have trying to unsubscribe from the Annoying sms that come everyday!! The above mentioned solution to send an SMS to 575758 does not work!

please stop sms on my mb.no-[protected]

I have found the Solution for this issue... send an SMS -- DEALZ NO to 575758. It will get deactivated immediately


Cheers!! :)

Dear Mr. Gupta,

I understand that you are receiving promotional SMS from Future Bazaar regarding the offers and you would like to unsubscribe for the same.

Let me assure you that the necessary action will be taken at my end to block you contact number for the promotional SMS.

Alternatively, you may send a SMS mentioning "DEALZ NO" on 575758 to unsubscribe for the promotion SMS. Kindly accept our humble apology for the inconvenience caused.

Regards,
Aditya Pathak

FutureBazaar — Receiving daily sms from future bazaar even after unsubscribed from it

Hi,

My Self is Suril Patel. My mobile no is [protected]. I am getting unwanted SMS's from Future Bazaar daily. I have unsubscribed from sms alert as per the guidelines of customer care ( send “DEALZ NO” on to 575758 to unsubscribe for the promotion SMS from futurebazaar). I had also received confirmation sms that "You have been successfully removed from our Daily Deals sunbscriber list." but till date i am getting SMS from them.

even after spending 3 rs to unsubscribe SMS alert, I have not been unsubscribed from their subscriber list.

Future Bazaar — Stop unwanted ads on my mobile

Pls. stop unwanted adds coming from futurebazaar on my mobile no.[protected]. I already unsubscribe my email alert to [protected]@gmail.com last week.still sms msgs are annoying me. Your offers are not worthy anymore i found lesser price in market where you are advt. so much as you are only company is giving.

Dear Prakash,

I understand that you are receiving promotional SMS from Future Bazaar regarding the offers and you would like to unsubscribe for the same.
Let me assure you that the necessary action will be taken at my end to block the promotional SMS on your number.

Alternatively, you may even block the SMS alerts on your number by send a SMS mentioning "DEALZ NO" on to 575758. Kindly accept our humble apology for the inconvenience caused.

Regards,
Aditya Pathak

Thanks for prompt action

Please help me to stop unwanted adds coming from futurebazaar on my mobile no.-[protected]...pls pls

Future Bazaar — CHEATING CUSTOMERS

Dear Customer care,

This is johanna from Lucknow. Regarding order no. [protected]

I am so sorry to tell that future bazaar is cheating the customers and taking the money and doing business in a bad way.
I have placed the order on 29th January and its almost one month and i haven't got the PRODUCTS.
Now i am helpless thats why i am writing this as the final mail and this will be evidence for the future legal issues.
I have called today from 6pm to 7pm and lot of people have taken the call and transfer to some desk and i have waited from 6th caller to 1st and the line will disconnect automatically. Now i am fedup i have the proof and i am forwarding this issue to FIR and going for consumer court and the company have to pay back for all the pains that you gave to customers. I am going to sue the company and lets see what else can do.

Today i called and requested to cancel and they are not cancelling. Now i am not willing to do anything with this case and now lets go legally.

Hope this mail will understand you about the felling of the customers and let you stop cheating the customers.
This mails wil be sending to all blogs and consumer court and other department for legal rights... I will not let u guys to flow to cheat from now. ITS ENOUGH.

JOHANNA CHERIAN
[protected]

Dear Mr. Cherian,

This is with reference to your order number [protected] for "BIBA Kurti Printed Red (Assorted # 4221), 36" and "Slick Spicy Nx Open Face With Visor-Black".

I am extremely sorry to mentioned that due to an overwhelming response for the special promotional offer the dispatches of the products have been effective. However let me confirm that the ordered products are expected to leave our warehouse within the next 48 hours. I am personally tracking your order till final delivery and will update you the tracking information of the shipment once the products are dispatched from our warehouse.

Let me assure you that our commitment towards customer service is absolute however I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such inconvenience will not be repeated in future.

Best Regards,
Aditya Pathak
Team Customer Support