[Resolved]  Future Bazaar — Fraud Future Bazaar (BAKWAAS CUSTOMER SERVICE)

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

This is regards to my request posted before also (Please find below URL) for complaining about future bazaar.

https://www.consumercomplaints.in/complaints/future-bazaar-product-not-delivered...

Still I am waiting to get my product, below is the details of my order:

Product Description : Mitashi MH 5001 Wireless headphone FBID: 2579456

Order Number : [protected]

Payment Status: Payment Confirmed on[protected]

Order Placed on:[protected]

Please see the above details which I placed order on 10 May and today is 16 May and yet to receive my order, and and received call from their escalation head (Mr. Aditya) and he told me that I am looking into this on HIGH Priority to get your order in time but after 12 May he also didn't back to me for status. This is the service that future bazaar providing to customer.

The WORST BAKWAAS customer service award in India should be given to Future Bazaar Group.

Please guide me what action I can take against them for this.

Best Regards,
Mansoor Rashid
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Rashid,

This is inline to our earlier conversation dated 13th May 2011, I would like to confirm that the lead time of delivery for the product you have ordered is 7 working days post realization of payment. The payment against the order was received at our end on 12th May 2011 and the order was processed on the same day.

As discussed today, the said product has already been dispatched from our end via TNT courier airway bill number[protected]. The product is currently "In Transit" and as confirmed by our logistic partners the same will be delivered at the shipping address within the next 24 to 48hours.

At FutureBazaar it is our explicit policy to ensure our customers have a satisfactory sopping experience and we intend to extend the same to you. Let me re-assure you that your order will be tracked at our end till final delivery of the product at your door step.

We solicit your co-operation and assure you our best services always!

Best Regards
Akanksha Mishra
Dear Mr. Rashid,

This is with reference to your order number [protected] for "Mitashi MH 5001 Wireless headphone".

I wish to inform you that the said product has been delivered at your shipping address on 17.05.2011 as per status on www.tnt.com. I hope that you have received your ordered product and found the same as per your expectation.

I hope to remain at the end of your mouse and provide you with a seamless shopping experience.

Best Regards,
Aditya Pathak
Team Customer Support
Thanks for your support...

I received my order...
Only consumer support can help the customers otherwise they would have never delivered the product
Really Agreed with you Harvinder...
Hi
I am also facing problem with this bakbaas bazar. They detected amount 3 times from credit card
They are not even responding for this I am chasing these guys left & right. They are not even giving any escalation guy name

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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