Futurebazaar — NON DELIVERY OF ORDER NO [protected] | |
I had placed this order on 29 june 2012. The expected date of delivery was 5 july. The product has not been delivered till date. On contacting the customer care on 6th july, I was informed that I will be updated on the status by 10th july and my order no. is my complaint no. However, I have neither received the product nor any update. It seems that future bazzar is taking the interest and hard earned money of the consumers for granted. This casual (or may be deliberate) attitude of future bazaar is also in violation of the Consumer Protection Act as well as MRTP Act. In case satisfactory response is not received within 24 hours, I will be forced to pursue the matter in Consumer Court under the above mentioned laws meant to protect the consumers from clutches of the fraudulent activities of the sellers like future bazaar. Was this information helpful? | |
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+91 90 0786 2472
+91 22 6644 2200
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected].
I am sorry for the delay caused in processing your order. Let me confirm that due to an overwhelming response for the ordered product the stock of the same was exhausted. We were trying to arrange the additional stock of the product from our vendors which caused the delay.
Let me confirm that the product has been arranged and the same has been dispatched from our end via Trackon courier Airway Bill number[protected]. You may track the shipment on http://trackoncourier.com/Default.aspx.
Please be assured that the product will be delivered at your specified shipping address by our logistic partners.
I once again apologize for the inconvenience caused to you due to this delay and hope you will give us second chance to prove ourselves.
Regards
Aditya Pathak