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Trackon Couriers Customer Care

Trackon Couriers Pvt Ltd

Matunga East
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6505 7621
 +91 79 4024 2100
 +91 79 4024 2101
 +91 79 4024 2102
 +91 79 4024 2103
 +91 79 2640 0476
 +91 79 2640 0477
Regional contacts:

Ahmedabad
Phone: +91 79 4024 2100, +91 79 4024 2101, +91 79 4024 2102, +91 79 4024 2103, +91 79 2640 0476, +91 79 2640 0477
Email: csdamd@trackoncouriers.com

Bengaluru
Phone: +91 80 4115 4730, +91 80 4115 4731, +91 80 4115 4732
Email: csdbangalore@trackoncouriers.com

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Trackon Couriers Complaints & Reviews

Trackon Couriers - Unruly, rude and irresponsible behaviour

User
 Neha Sukhpal on Aug 28, 2014
On 28th September 2014, I received a call from a delivery boy (+91 ) saying that he is there at my residence to deliver the courier. However, when I told I was not home, he started throwing tantrums and said either ask a neighbour to collect it or come to the office to collect it as I don't have time. He used a rude and aggressive language. When I wanted to complain to his boss, the lady boss was much more ruder and irresponsible. She said I am returning the courier and do what you want to do. The address of the courier agent is: Shop No.13, Ist Floor, Opp. Plaza Solitaire Old Delhi Road,...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Non Delivery of Courier even after sending it before 11 days of Rakhi

User
 akankshaakhil on Aug 12, 2014
Hi I booked 2 Couriers from Trackon Couriers for Bangalore Location on 30th Aug 2014 . The receipt given to me had the Different Consignment Numbers . The one which was of Sharad (405253392) and was delivered was in Name of Rajesh (405253391) and the one which wasnt Delivered was in the Name of Sharad as per the receipt. On 9th aug also 405253392 wasnt delivered The entire day went tracking but nothing happened as the receipt i got was wrong . and when i Went to the Agency of Trackon From where i Booked i.e Friends Shop, Shop No 46, Sector 21 D Huda Market, Faridabad. they Told us it was on...
Complaint comments Read comments [1] Complaint category Movement & Delivery

Trackon Couriers - Stolen Rakhi from packet

User
 Veenit Chauhan on Aug 9, 2014
I sent 4 Rakhi on 1/8/2014 on behalf of my 10 months old daughter (from Panchkula) to 4 years old son of my only brother (to Allahabad). Because its 1st rakhi of my daughter so I sent on silver Rakhi (worth 900) and 3 others but they so called deliver it on 7th, anyway thats not the issue Actually I was shocked when my brother told me that he got only 2 Rakhi when sent the pictures of them I got to know he received only cheap Rakhi the Rakhis worth (1000) were missing from the packet anyway worth was not the money but the sentiments attached to the thing. How could one do such...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - short material recieved

User
 cherrylakhotia on Aug 7, 2014
docket number 397246360 worst service and pathetic staff people .. irresponsible, .. complained on custumer care n these people promised to turn back with an answer within 5 hours its been 24 hours .. got no response .. they are good for nothing .. advise you to shut your business if you cant do it reliably .. how can you remove material from the packet .. this is cheating your customers. its way better to go for FIRST FLIGHT.. as they give assurity and insurance of whats lost .. unlike you .. who are least bothered .. soon i will mention the name of that staff who has attended my complaint....
Complaint comments Read comments Complaint category Other

Trackon Couriers - Courier not received, irresponsible behavior

User
 kaustubh Lonkar on Jul 24, 2014
Sir,
My sister had sent me a courier on 18-July-2014 from Nagpur to Hyderabad.It reached hyderabad on 20-July-2014.But I have not received the courier yet.It has been more than 3 days that my courier is at hyderabad office(don't know where in hyderabad?Not even God knows!Becoz you won't find there head office address anywhere on there site.) but I have not received yet.There customer care numbers are always busy(I tried calling them since morning to evening on 21, 22, 23 - July-2014).However fortunately I got there head office number from a branch at Ameerpet, Hyderabad on 23-july-2014.Believe...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - short material received

User
 master_rohit05 on Jul 11, 2014
Sir I have booked some material ( SS Bolt: 230 Nos) from Chawri Bazar New Delhi on 8-7-14. Docket No. is 402290505.As per courier slip weight of parcel is about 13 kg and they charge 520/- from me.they committed me that material should reach Jhansi by 9-7-14. But material will reach Jhansi on 11-7-14.When i call Jhansi office for material they said that their service for my address is only 2 days a week so i go there for collecting my material. when i saw my parcel was not in proper condition. packet was damaged. when i count it 19 nos. bolts are short.so i weigh this in courier office. weight...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Courier Pvt. Limited - No timely delivery of urgent consignment

User
 RNJat on Jul 10, 2014
My friend posted 2 IGNOU B.Ed. Forms from Manorama Courier 104/5, Vijay Path, Mansarovar, Jaipur for delivery at Ajmer, on 07-07-2014. The booking agent assured about the delivery on today or next day. I called several times on mobile and LL phone Nos. But not contacted. The LL No was Out of the service and out of 3 Mobile Numbers only one Number was attended but responded "It's a Wrong No." I went to the company's office at Ajmer on 09-07-2014. The consignment was there but they were NOT interested to deliver the same on that day. The cover of the package was damaged too. What type of the services...
Complaint comments Read comments Complaint category Other

Trackon Courier - 1 month 1 one days to go, but not delivered

User
 akm144 on Jul 5, 2014
My docket no is 380012245 ..

To.
Ghashyam tiwari
Village tanda post chainpur, barhalganj
Dist-gorakhpur, uttar pradesh

From
Krishan chand tiwari
Room no r 69 roshani nagar sarangpur
Rajpipla road ankleshwar bharuch gujarat

Sir its 1 month to go but my consigment is not delivered and there staff is not responding and they told my ur post is missing and we cant do any thing please help me to find it sir please...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Courier Services - Parcel lost

User
 nidkap on Jul 4, 2014
Respected Sir/Madam, My parents sent me a parcel of 4-4.5kgs via Trackon Courier Services from Karnal, Haryana to Pune, Maharashtra on 14th June. I have not received the parcel and have been told by Trackon Courier Service employees that it is lost but no one knows where it was lost and how it was lost. No one is taking any action to find it too. Tracking ID: 399862202 Please help. Regards, Nidhi 9158888649...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Courier - courier not received

User
 Har2meet on Jun 29, 2014
Dear Team

i had ordered a item from ebay online shopping . The same was dispatched thorough
Courier name: Trackon Courier
Airway Bill Details: 394482420
service on 22 june and the expected delivery date is 24 june but till now i am not received anything. When i called ur local representative Gaurav-9872877079 then they does not give me any satisfied answer. He told me that they does not deliver village orders and return the same without intimation to customer.
Now my question is where is my order???
Track the same on priority basis and plz take...
Complaint comments Read comments Complaint category Products & Services

Trackon Courier - Worst courier service

User
 Nirala3326 on Jun 21, 2014
not delivery of parcel
My parcel no 386386399 was sent on 17/06/2014 from Patna wich was not delivered to us(Chandigarh) til 21/06/2014, and the trackon courier personals of Panchkula & Chandigarh are not giving any details regarding this courier, each time when tried to contact them they just says call after 1 hours, and after daily repeated enquiry they are sayin you ask the people in Patna regarding this parcel we will not give you any answer. Importent Medicine from My mother my mother ill medicine today.
Should i forget my parcel as it has been sent through worst courier service...
Complaint comments Read comments Complaint category Other

Trackon Couriers - No Proper Response and Very Rude Staff

User
 lydon.cooper@gmail.com on Jun 19, 2014
No Response and Very Rude Staff I was to receive a parcel thru Track On Couriers. The status shows that it has been delivered to my local office since the last 4 days. There is no response on the numbers provided for the local office. I had to call their head office and make some noise to finally get a working number for their Mumbai office. I have personally visited the regional office and asked them to contact the local office. Even their phone was not picked up initially and finally when picked up I was informed that my parcel is out for delivery. It has been 2 days since and no...
Complaint comments Read comments Complaint category Other

Trackon Couriers Pvt Ltd - Courier not delivered

User
 ashugaurav13 on Jun 16, 2014
I booked a courier from Indirapuram(Ghaziabad) to 680, Anand Vihar Colony, Near Satipur, Pilibhit Byepass Road, Bareilly(U.P.) on 7th June 2014. This courier hasn’t reached the destination till date. I have tried Delhi and Bareilly contact numbers for your courier but no one picks up the phone. I have emailed the customer care twice but no one has responded yet. This is the WORST ever service i have seen. Can you please confirm the status of this consignment (AWB no. 391201479) ASAP? Gaurav Saxena...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - Parcel not recd. My home bhiwani

User
 AJAY 1976 SHARMA on Jun 13, 2014
Dear sir, i have sent a parcel to bhiwani by trackon courier vide no. 388308046 on dated 05.06.2014 contains homopathic medicine of my mother but still this is not reached at my home bhiwani due to which my mother is facing lot of problem without these medicines.
I have phone ahmedabad, delhi & several other places but not recd. Any response. Pls. Look in to the matter & arrange to deliver the same so my mother can take medicines....
Complaint comments Read comments Complaint category Pharmacy

Trackon Courier - Delivered courier to some stranger

User
 sanjaymukund on May 22, 2014
Dear Sir/Mdam, I am living at Shastri Mohalla patpar Ganj Delhi -91, There is my Health Insurance Policy, renewal notice was sent to me by Apollo Munich Health Insurance on 28/Feb/2014, Courier boy delivered this Policy to some one else. I did not get my notice of renewal till date, I contacted to Apollo Munich Health Insurance, after that I came to know that my courier was deleverd to Ashok, Who is Ashok I dont know ? Now I have lost the my Health Insurance Policy Notice, I could not get renewed my Policy. Regards Sanjay Sharma 9891323417...
Complaint comments Read comments Complaint category Insurance

Trackon Couriers Pvt Ltd - still courier is not delivered or missed by Trackon Couriers Pvt Ltd.

User
 shahrukhsiddiqui786 on Apr 26, 2014
i was purchase a lee sweat jacket suk no LE079MA02SPTINDFAS from jabong.com but jacket size was small so I return through trackon couriers services and awb no is 337778116. but the jacket is still not deliver n courier is missed ny trackon......
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Trackon Couriers - Not recd my courier yet

User
 anitasakpal on Mar 4, 2014
Dear Sir/Madam, My husband couriered from selam, Tamilnadu to mumbai on my name (Anita Mandar Sakpal) on 18th January 2014.

Till date i didn't receiv that courier yet.

Please help me in that.

Courier company name : Trackon Couriers Pvt Limited
Docket No.362117759

Thanks and regards
Anita Sakpal...
Complaint comments Read comments Complaint category Other

Trackon Courier - Worst service: No delivery; Package destroyed

User
 devikamittal on Jan 28, 2014
This is regarding the consignment no, 372976752 booked on 8th January 2014 for Ajmer Sharif. We got the parcel back on 27th January on the grounds that there is no service for Ajmer sharif. This is highly unprofessional. The package was very important. It should have been told us while booking that there is no service in Ajmer! But the menace didnt stop there. The parcel returned had been fiddled with. We had parcelled 2 wall calendar and 1 table calendar. The parcel that we got had only 2 wall calendars and they were also been folded and torn. The table calendar was not there. It had been...
Complaint comments Read comments Complaint category Other

Trackon Couriers Pvt. Ltd. - Damaged Parcel

User
 Aamir Mirza Baig on Jan 9, 2014
Dear Sir/Mam,
I would like to address complain regarding the unsatisfactory courier service by Trackon Courrier (Nagpur-MH to Bangalore-KN). I handed over the packet with reference number 364796034 on December 23, 2013 from Trackon Courier, Bajaj wing, Mangalwari Bazar, Sadar, Nagpur branch. And their staff member (Mr.Lemaya Co.: 9921549510) assured to deliver the packet within 4-5 days with full safety and precaution to handle with care as I have mentioned all the details of contents being transferred, but they failed to fulfill his promise.
Not only has the parcel delivered in a...
Complaint comments Read comments Complaint category Other

Trackon Courier - Returned my courier on frivolous grounds and terrible Customer Services

User
 Rahul Ranjan1 on Jan 6, 2014
TrackOn Courier have an army of Judges and Lawyers, who make very quick judgment and have very qualified lawyers to defend their action.
While a customer like me, would have preferred to see a few Good customer care executives and/or delivery boys. I find it really petty that you lack seriously on this ground.

My assignment 366922770 got returned from Gurgaon on frivolous reasons
And while, my 24*7 active Mobile Number was mentioned on the consignment, delivery boys/agents didn’t take the slightest pain of making a call to me.

Perhaps, their cell...
Complaint comments Read comments Complaint category Postal & Delivery Services

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