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Trackon Couriers Customer Care

Trackon Couriers Pvt Ltd

Matunga East
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6505 7621
 +91 79 4024 2100
 +91 79 4024 2101
 +91 79 4024 2102
 +91 79 4024 2103
 +91 79 2640 0476
 +91 79 2640 0477
Regional contacts:

Ahmedabad
Phone: +91 79 4024 2100, +91 79 4024 2101, +91 79 4024 2102, +91 79 4024 2103, +91 79 2640 0476, +91 79 2640 0477
Email: csdamd@trackoncouriers.com

Bengaluru
Phone: +91 80 4115 4730, +91 80 4115 4731, +91 80 4115 4732
Email: csdbangalore@trackoncouriers.com

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Trackon Couriers Complaints & Reviews

Trackon Couriers - Parcel not Delivered yet - AWB No 417857655

User
 Saurabhsagar22 on Oct 28, 2014
My Parcel was dispatched from Patna on 21st Oct and reached Pune on 22nd October. However, the same has not been handed over to me despite me getting calls regarding the shipment delivery. The delivery boy has been calling me to Bavdhan, Aundh and again Bavdhan, but stops receiving calls after a while. This is really frustrating as the parcel has some urgent document.Managers name is Aslam....
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - item not delivered,on complaining employees are misbehaving

User
 arjun19 on Oct 27, 2014
Hi sir/madam, This is regarding complaint about TRACKON COURIERS. One item was sent to delhi from jaipur on 20 oct from TRACKON couriers and it is not delivered till yet also no status is displayed for the same on their website, this is the second time same thing is happening with me. Courier no-416864076 Before this 3 months ago same thing happens with me by the same courier company at that time I myself collected the courier by going to there delhi office and at that time employee misbehaved with me....
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

Trackon Couriers - Parcel Sent from Mumbai To Kolkata Vide AWB No. 410858729 not delivered.

User
 samudra.c on Oct 27, 2014
Dear Sir, Kindly note that the parcel booked under AWB No. 410858729 on 16/09/2014 (scanned copy of Receipt is attached) from Mumbai to Kolkata has not been delivered till date. Also there has been no update on your tracking website about the parcel having the mentioned AWB No.(Snapshot Attached) I have contacted your Mumbai and Kolkata RO several times over the phone and also sent a complaint to both by email on 26/09/2014 but there has been no improvement on the situation. Today I called up Mumbai R.O. first who gave me the number 9051437462 of a personnel at Kolkata R.O., who informed...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - Courier not delivered

User
 Tarunesh Dwivedi on Oct 21, 2014
We have courier a materail form kanpur to chennai thru docet no. 412666794 & 796 on dtd. 10.10.2014. But still courier not delivered. When i checked on online the status is not updated showing. Kindly look into this matter & try to understand how the important this matter.

With regards

For rng automobiles pvt. Ltd.
84/105a, afeem kothi kanpur

Shashi nath shukla
9889727500...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Trackon Couriers - No information on shipment nor response from customer care

User
 Gourish Yeleti on Oct 21, 2014
t was a parcel shipped from delhi to hyderabad. the delhi office responds well and gave the number of the hyderabad office. Been trying to call the hyderabad office number if it the fone rings no one answers it and after which it continuously says it is busy as if the phone is kept aside. the online tracking website has not been updated. i have no idea where my shipment is or when i will receive it.The phone numbers given to me are 040-27892212-13 have always been busy.. they seem to have taken off the receiver from the base. 9963922522 does not exist 040 30222670 does not exist 9392222440-...
Complaint comments Read comments Complaint category Utility Services

Trackon Couriers - Not delivery on time

User
 jage on Oct 8, 2014
My Tracker No.-417794237. I was couriers from Supaul (Bihar) to Sawroop Nager (Delhi) dated on 31st Sept.-14, but not deliver till time. I contacted call centre & Azadpur hub centre given contact person mobile No. but not given positive response .i have called many time at office no.& Mobile No. Track on couriers is providing the worst courier service, Even the normal post is faster than this courier service. I believe even a bullock cart is faster than track on. Now I don't recommend this service to anybody. It's really a Stain on the name of courier service. I am still waiting from...
Complaint comments Read comments Complaint category Security Services

Trackon Couriers - wrong delivery

User
 spbosco on Oct 6, 2014
Shipment no.411575170 in tirunelveli was supplied wrongly to the competitor, because of this I loss 1 lac orders monthly. Remove these types of franchies for ur development, my company is in baroda i only recommend this courier for my area,...
Complaint comments Read comments Complaint category Hospitals

Trackon Couriers - no delivery

User
 niraj.mittal on Oct 1, 2014
Delivery details are not being updated on regular interval, consinments of the places where even no service of your's availbale are been taken. Consignment numbers: 413917812( Address written correct but the respective person remarked that no address found with such person.) 413915518, 413915520 ( Consignment lying at velocity branch dehradoon since 27/9/2014) 413917830 (Consignment booked for anupshar distt. bulandshar but online tracking remarks that there is no service and consignment send back) Online updation regarding consignments are not regular. Look for these matters on urgency as...
Complaint comments Read comments Complaint category Other

Trackon Couriers - NON DELIVERY OF COURIER AND TERRIBLE RESPONSE

User
 rohit.nowayout on Sep 29, 2014
I ROHIT BAJAJ RESIDENT OF JAIPUR HAD COURIERED SOME IMPORTANT AND URGENT BOOKS TO MY FRIEND CHANDAN PATNI WHO IS A CHARTERED ACCOUNTANT AND NEEDED THE BOOKS IMMEDIATELY. I HAD COURIERED IT THROUGH TRACKON COURIERS PRIVATE LIMITED WITH TRACKING NO. 409079552 ON 22 SEPT 2014 AND PAID THE PERSON 280 RS WHICH WAS VERY HIGH AS COMPARED TO THE MARKET BUT I HAD PAID HIM BECAUSE I WANTED URGENT DELIVERY.TILL DATE THAT IS TILL 30 SEPTEMBER 2014 THERE IS NO UPDATE ABOUT THE PARCEL AND IT HAS NOT BEEN DELIVERED.THE PARCEL HAD EXPENSIVE BOOKS.AND ON CALLING ON 25TH SEPT 2014 ON THIS NO. 0361-2345611 WHICH...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Courier - I have not Received RTO Parcel

User
 Kumar Nitesh on Sep 13, 2014
Sir,
My Tracking Number-409802705. I had already contacted many time to
trackon courier varanasi But i did not received correct information of
my shipment yet, Please arrange delivery of my rto parcel on shipper
address Priority basis.yesterday i Contacted varanasi trackon courier
on number -9359740084 they rudely ans me and disconnected my phone
Even the staff in the trackoncourier service is very arrogant.
Request to take action on the concerned people or else I am sure it
will affect the business of trackoncourier as people. I will not...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - courier did not reach

User
 ujha on Sep 9, 2014
i sent a courier to delhi on 25 th september 2014, though i was not aware of this courier services due to urgency i trusted on them and sent it.till date i have no information on my courier and the tracking showsa weird information (it shows it went from pune to delhi and then to mumbai and back to pune).i had some important documents and no one even picks up the call at the given numbers.this is a fake company who fool people....
Complaint comments Read comments Complaint category Other

Trackon Couriers - Courier lost

User
 sumeetgoyal2013 on Sep 1, 2014
I hv sent a courier to my boss at rohtak on 15th July.till date he hvnt got the courier that courier had bills of 2000/- which were supposed to reach him before 20th July. bill no. 404774368. Please help me
REGARDS
Sumeet Goyal
MOB. +9971131279...
Complaint comments Read comments Complaint category Other

Trackon Courier Pvt Ltd - not delivered parcel even after 23 days, awb no 409782529

User
 Abhinaw on Aug 30, 2014
Ref No 409782529 initiated from Varanasi on 07.08.2014 to Mathura.

Despite of calling so many times, local representatives are not serious & not delivered my paper doc till today. Single time they had entertained me thereafter they disconnecting my calls or switch off their mobile. Contacted so many times to their head office but they have attitude as their local ones. All are indulges in careless, pathetic approach.

Tried to contact varanasi, aligarh, agra, mathura delhi but no solution found. Mailing to their customer care delhi, first they don't pick the...
Complaint comments Read comments Complaint category Other

Trackon Couriers - Unruly, rude and irresponsible behaviour

User
 Neha Sukhpal on Aug 28, 2014
On 28th September 2014, I received a call from a delivery boy (+91 ) saying that he is there at my residence to deliver the courier. However, when I told I was not home, he started throwing tantrums and said either ask a neighbour to collect it or come to the office to collect it as I don't have time. He used a rude and aggressive language. When I wanted to complain to his boss, the lady boss was much more ruder and irresponsible. She said I am returning the courier and do what you want to do. The address of the courier agent is: Shop No.13, Ist Floor, Opp. Plaza Solitaire Old Delhi Road,...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Non Delivery of Courier even after sending it before 11 days of Rakhi

User
 akankshaakhil on Aug 12, 2014
Hi I booked 2 Couriers from Trackon Couriers for Bangalore Location on 30th Aug 2014 . The receipt given to me had the Different Consignment Numbers . The one which was of Sharad (405253392) and was delivered was in Name of Rajesh (405253391) and the one which wasnt Delivered was in the Name of Sharad as per the receipt. On 9th aug also 405253392 wasnt delivered The entire day went tracking but nothing happened as the receipt i got was wrong . and when i Went to the Agency of Trackon From where i Booked i.e Friends Shop, Shop No 46, Sector 21 D Huda Market, Faridabad. they Told us it was on...
Complaint comments Read comments [1] Complaint category Movement & Delivery

Trackon Couriers - Stolen Rakhi from packet

User
 Veenit Chauhan on Aug 9, 2014
I sent 4 Rakhi on 1/8/2014 on behalf of my 10 months old daughter (from Panchkula) to 4 years old son of my only brother (to Allahabad). Because its 1st rakhi of my daughter so I sent on silver Rakhi (worth 900) and 3 others but they so called deliver it on 7th, anyway thats not the issue Actually I was shocked when my brother told me that he got only 2 Rakhi when sent the pictures of them I got to know he received only cheap Rakhi the Rakhis worth (1000) were missing from the packet anyway worth was not the money but the sentiments attached to the thing. How could one do such...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - short material recieved

User
 cherrylakhotia on Aug 7, 2014
docket number 397246360 worst service and pathetic staff people .. irresponsible, .. complained on custumer care n these people promised to turn back with an answer within 5 hours its been 24 hours .. got no response .. they are good for nothing .. advise you to shut your business if you cant do it reliably .. how can you remove material from the packet .. this is cheating your customers. its way better to go for FIRST FLIGHT.. as they give assurity and insurance of whats lost .. unlike you .. who are least bothered .. soon i will mention the name of that staff who has attended my complaint....
Complaint comments Read comments Complaint category Other

Trackon Couriers - Courier not received, irresponsible behavior

User
 kaustubh Lonkar on Jul 24, 2014
Sir,
My sister had sent me a courier on 18-July-2014 from Nagpur to Hyderabad.It reached hyderabad on 20-July-2014.But I have not received the courier yet.It has been more than 3 days that my courier is at hyderabad office(don't know where in hyderabad?Not even God knows!Becoz you won't find there head office address anywhere on there site.) but I have not received yet.There customer care numbers are always busy(I tried calling them since morning to evening on 21, 22, 23 - July-2014).However fortunately I got there head office number from a branch at Ameerpet, Hyderabad on 23-july-2014.Believe...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - short material received

User
 master_rohit05 on Jul 11, 2014
Sir I have booked some material ( SS Bolt: 230 Nos) from Chawri Bazar New Delhi on 8-7-14. Docket No. is 402290505.As per courier slip weight of parcel is about 13 kg and they charge 520/- from me.they committed me that material should reach Jhansi by 9-7-14. But material will reach Jhansi on 11-7-14.When i call Jhansi office for material they said that their service for my address is only 2 days a week so i go there for collecting my material. when i saw my parcel was not in proper condition. packet was damaged. when i count it 19 nos. bolts are short.so i weigh this in courier office. weight...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Courier Pvt. Limited - No timely delivery of urgent consignment

User
 RNJat on Jul 10, 2014
My friend posted 2 IGNOU B.Ed. Forms from Manorama Courier 104/5, Vijay Path, Mansarovar, Jaipur for delivery at Ajmer, on 07-07-2014. The booking agent assured about the delivery on today or next day. I called several times on mobile and LL phone Nos. But not contacted. The LL No was Out of the service and out of 3 Mobile Numbers only one Number was attended but responded "It's a Wrong No." I went to the company's office at Ajmer on 09-07-2014. The consignment was there but they were NOT interested to deliver the same on that day. The cover of the package was damaged too. What type of the services...
Complaint comments Read comments Complaint category Other

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