Trackon Couriers Customer Care
Trackon Couriers Pvt Ltd
Customer satisfaction rating: 1%
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428
COMPLAINTS

Trackon Couriers Customer Care

Trackon Couriers Pvt Ltd

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Address
Matunga East
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts


Additional info
Regional Contacts

Ahmedabad
Phone: +91 79 4024 2100, +91 79 4024 2101, +91 79 4024 2102, +91 79 4024 2103, +91 79 2640 0476, +91 79 2640 0477

Bengaluru
+91 80 4115 4730, +91 80 4115 4731, +91 80 4115 4732

Chandigarh
+91 17 2263 2627, +91 17 2263 2628

Chennai
+91 44 4262 9011, +91 44 4262 9312, +91 44 4262 9515, +91 44 4330 4301

Delhi
+91 11 4559 3500

Guwahati
+91 361 234 5611

Hyderabad
+91 40 2789 2212, +91 40 2789 2213

Indore
+91 73 1243 2341, +91 73 1243 2342

Jaipur
Phone: +91 141 650 1939, +91 141 650 1940, +91 141 650 1941

Kochi
Phone: +91 48 4300 0419, +91 48 4300 0420, +91 48 4300 0421, +91 48 4300 0422

Kolkata
Phone: +91 33 4008 8461, +91 33 4008 8462, +91 33 4008 8463, +91 33 4008 8464

Patna
Phone: +91 61 2232 3063, +91 93 8618 0599, +91 95 7025 9716

Pune
Phone: +91 20 6533 0025, +91 20 6533 0026, +91 20 6533 0027

Mumbai
Phone: +91 22 2920 0057, +91 22 2920 0058, +91 22 2920 0060, +91 22 2920 0061, +91 22 2920 0062, +91 22 2920 0065, +91 22 2920 0067

View More Information...

Customer satisfaction rating
1%
Complaints
428
Responses
0
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Trackon Couriers Customer Care related pictures (85)

Trackon Couriers Complaints & Reviews

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Trackon Courier Services — Non delivery of shipment

 S.Bharati on Jul 23, 2016
I had oredered a product through one of my clients and used their service for delivery. i didnot receive the delivery so far when the item was shipped on 13 th july. after successive follow ups i could get the tracking details and on verifying on their website it was said that the product was out for delivery on the 19th itself but unfortunately that product was not delivered till now. how misleading infornation a company is providing on their website. after corresponding with them thru email. they said they are going to arrange the delivery by tomorrow. let's hope for better service next time!!!...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Courier not deliver by panipat office

 Yadav Abhimanyu on Jul 19, 2016
Our two packets status are showing at panipat, but still not delivered by courier boy. We are trying to contact your local office but no reply given by them, also not reply by your chandigarh regional office, after writing a mail on 11th july 2016. What about your customer satisfaction promises???

Booking office – jammu # awb no. - 1301495768 (Status at panipat – 05/07/2016)
Booking office – sri ganganagar # awb no. - 1100078657 (Status at panipat – 16/07/2016)

Can you help me to get the both are packets??...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Bad behaviour of courier person

 Desaiarti on Jul 14, 2016
490620484 and 490620419 courier received in kolkotta on 9 th july. person sharad contact number 7439445098. is saying a complete lie and says will not call before delivering... i want the courier delivered to hotel pride reception

I have spoken to the person
Again and agsin
My number 9903798800...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Courier not delivered, information tempered for tracking courier

 Nikunj001 on Jul 7, 2016
Dear trackon,
I delivered the courier to bina (m. p.) dated july 01, 2016 and i was assured delivery to destination (bina) by july 04, 2016. on making an inquiry on website, the trackon tracking showed delivery status from bhopal on july 05, 2016 (screenshot is attached). but when i inquired bina office, they told that they have not received the courier. on asking bhopal office, your office personnel misbehaved, abused and argued that they will not deliver it to bina. very proudly he mentioned that he won't deliver to bina because of having fewer deliveries to bina. i am surprised to see...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Courier — Courier delivery very poor

 somendra mohan das on Jul 5, 2016
VERY MOST URGENT

Status of awb no1301833759 DATED 01.07.2016

New Delhi to GORAKHPUR

The above consignment is booked on 01.07.2016 from New Delhi to Gorakhpur (UP) and till today its not delivered, you are requested to revive yourself and conclude your service and customer satisfaction.

Kindlt deleverd it today on urgent basis...
Complaint comments  Read comments Complaint category Electronics & Appliances

Trackon Courier Pvt. Limited — Weak Courier Service and lost the courier Package during in Transit

 govind532 on Jul 1, 2016
Dear Sir,

This is with reference to the Trackon Courier no : 495885402, Date of Booking : 10-Jun-2016.
Address to deliver was :
HIS Helpdesk, Tata Consultancy Services Ltd., 1W-16, 1st Floor, Delta Park
Eden, Salt Lake Electronics Complex, Kolkata - 700091.

With such a clear and well known address, the Trackon Courier Service did not delivered the package at all and they lost the package during in-transit.

Now, even after several calls and email they are not responding. The package contains original documents, which had incurred...
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — Very bad service

 Prriyanka Bhati on Jun 29, 2016
Track No:473832267, dated : 24 June 2016.

Expected delivery date is delayed and major issue with the branch office and delivery boy. The manner of dealing client query is not upto the mark. They delayed parcel because of not getting home address.

On the parcel, clearly in big letters mention the contact person name and contact number. they even did not try to call it once . if so, check that address in google, you can easily get the address.

parcel is timely reached on udaipur from chandigarh as we can track it online. but they are too lethargic people...
Complaint comments  Read comments [1]Complaint category Computers & Accessories

Trackon Couriers — Non delivery of awb-497748134

 Mrajesh1974 on Jun 21, 2016
Status of awb no 497748134 in-transit
From to man. No. Date time
Delhi h. O. Kanpur self v1542020 05/06/2016 13:32
Kanpur self kalpi-09236401662 bn2947947 08/06/2016 07:49

The above consignment is booked on 05.06.2016 from panipat to kanpur and till today its not delivered, you are requested to revive yourself and conclude your service and customer satisfaction.

Rajesh mishra
9519704744...
Complaint comments  Read comments Complaint category Other

Trackon Courier — Gave slip without parcel to booking person

 Darshita Bhavesh Pandya on Jun 17, 2016
Its branch area azad nagar in delhi but my parcel booked from trackon courier frenchieese name is trackon (P. K. Courier).. Authorised person mr. Pardeep kumar his number is +91 99104 76712.. He is fake person totally.. My delaer is also a fraud.. Pardeep nd my dealer both plying game with customer like us.. Yesterday 16th of june he booked parcel.. He gave me slip after 12hours i m checking online my status shows consigment not found my docket no. Is 1301370706. Mr. Pradeep gave slip without parcel....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Product not delivered

 ashishmish on Jun 10, 2016
Dear Sir/ Mam
I am very disappointed to share you this that your services are worst, shameless in the world. Material was booked on 26/05/2016 by docket no 494120033 after the completion of 15 days still the material is undelivered. Even the material reached in the destination your service girl has call me on 08/06 by phone no - 07714017867 but just you see the seriousness of the work still the material is undelivered. it is another thing that that material will be deliver or not but now i will go to the court definitely. Now its time to see your seriousness for work.
The bill is...
Complaint comments  Read comments Complaint category Products & Services

Trackon Couriers — Courier lost in way

 parthpulhyani on Jul 9, 2016
Courier tracking number 492654782
it was courier on dated 09/march/2016
and still not returned to me..
contact me on 9988891167
courier number where i had booked courier is 01762-650212

I had tried soo many times but i didn't get any better resolution..
Kindly do something as it is too late.....
Complaint comments  Read comments Complaint category Online Shopping

Trackon Couriers — No delivery and no updates

 Srikanth Reddy Kusam on May 21, 2016
It has been 16 days, my father sent a package from hyderabad, dated 4th of may 2016 with consignment no.:490261091, and not even a single call i have from the company. When I tracked my courier, it shows it has been delivered to gurgaon 4 days from the day of booking. I have to call the company, ask for my courier and need to collect it. But they answer my call and ask to call another person, saying he is in charge of those. I call the office directly, they don't pick the call.Then why the hell on Earth you give your unanswered mobile numbers to the customer and in GOOGLE. I wonder if they are using...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Courier returned with reason no service in area and when called registered mobile used abusive language

 thinkpositive91 on May 12, 2016
Please be informed when contacted mulund (East)-09022288777 to know the reason for package returning to branch the person on the phone used abusive language.

The courier was received back on 7th and the reason is yet not known.
Also i was not informed about the same till i inquired yesterday that is on 11/05/2016. Please let me know why was it not communicated to me immediately.

When checked i was informed that the courier was returned with with reason "out of service area", please let me know if you do not have any service in that area you should have not accepted...
Complaint comments  Read comments [5]Complaint category Utility Services

Trackon Couriers — Non delivery of courier and false confirmation.

 pradeep bura on May 10, 2016
Refer my AWB no 491201108 - a courier containing a saree was courier on 20 apr 16 and the same reached gangtok (destination station) on 24 apr 16 .

however the item has since not been delivered to the adressee . since last 17 days have passed, your local dealer have neither contacted nor delivered the parcel to the addressee.

the mobile no of your gangtok dealer, as provided on yout site is not answering any calls and neither he calls back seeing missed call.

this is a very irresponsible service by you .

Despite repeated E mails and calls...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

Trackon Couriers — Parcel missing - Docket no.-481428792

 KBJ on May 10, 2016
Docket no.-481428792 dated 14-Apr-2016. Trackon courier company. Parcel is misplaced in Chennai hub / head office. After a so many phone calls and email communication with Trackon courier company head office, they are not replying my email. communication had been done from last 15 days. but no response. I want my item cost + courier charges from Trackon courier company. Awaiting favourable and positive reply. Thanks....
Complaint comments  Read comments [4]Complaint category Other

Trackon Couriers — My courier misplaced and no response from trackon

 Anuidea on May 7, 2016
I send a courier through tackon pvt. Ltd. From indore (Vijay nagar) to bangalore on 29th april with the courier no. 494143104
It contains some important original documents worth rs. 15000/-
The courier guy told me that you can send through normal courier and it will reach by monday but till today 7th may it is yet to reach
I went to the courier shop again and inquired but he didn't had any idea and instead he blamed me to send through normal courier even though it was his idea.
Now i have lost the courier and the guy is simply denying to help further
I just want...
Complaint comments  Read comments [5]Complaint category Movement & Delivery

Trackon Couriers — Courier not delivered - 496587864

 babita.yadav on May 5, 2016
One of my known send me a courier on 19th April. But i did not received it. On 28th i track it on trackon.com and they showed it delivered. On asking delivery proof they did not present any proof and they said it was by mistake they mark status as delivered. I tried to call them several times and they put me on hold for 15 to 20 min each time. I heard their conversation that they had lost it and when i asked them for refund they just laugh and take it lightly. I mail them 4-5 times ("Tarika(Head Office)",
"Richa (Head Office)",
"Naveen Jha ( Head Office )",
GGN_CSD,
aoneconnection...
Complaint comments  Read comments [6]Complaint category Movement & Delivery

Trackon Couriers — Courier did not delivered

 Varun Bhasin9999 on Apr 30, 2016
Hi m varun bhasin from ludhiana and have sent a courier from trackon courier vishal nagar ludhiana on 22 nd april to kunal verma 2/135 vishal khand gomti nagar locknow with His contact details attached but today i came to know that the courier has not been delivered in lucknow, also i want to inform that i have lost my courier slip, so i would request you to help me tracking the same.
My email is varunbhasin9999@gmail.com
Contact number 9876419999...
Complaint comments  Read comments [2]Complaint category Other

Trackon Couriers — Issue regarding delivery of parcel

 rahul khantwal on Apr 22, 2016
The courier was posted from pune on 14th april 2016 and was supposed to be delivered in dehradun on 16th april 2016 .I have not received the courier which was supposed to be delivered on 16th april. The Customer care executives of track on courier services don't know the status of my courier. With reference to my complaint number 2254236 no action is been taken by the courier services. My parcel number is 487247803. The track on courier service has very poor service. The other courier services seem to place the courier within 3-4 days. They gave excuses like the courier will be recieved within time...
Complaint comments  Read comments [1]Complaint category Other

Trackon Couriers — Currier not delivered from last month

 charanjeet96 on Apr 18, 2016
Dear sir,

As we have a contract with your company and we have done all payments on time.
Still we are facing so many issues in pickup of parcels.Lr no.489539942 dated 23/3/16 did not received till today. I call to trackon courier but phone no. Busy all the time.When he received the call they replied your currier will be delivered saturday evening
Every time no one picks up the call.
Delay in pickups and due to these delays we are facing difficulties .

Kindly do the needful.

Regards,

Charanjit singh
M/s tiger...
Complaint comments  Read comments Complaint category Other

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