Trackon Couriers Customer Care
Trackon Couriers Pvt Ltd
Customer satisfaction rating: 1%
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417
COMPLAINTS

Trackon Couriers Customer Care

Trackon Couriers Pvt Ltd

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Address
Matunga East
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts


Additional info
Regional Contacts

Ahmedabad
Phone: +91 79 4024 2100, +91 79 4024 2101, +91 79 4024 2102, +91 79 4024 2103, +91 79 2640 0476, +91 79 2640 0477

Bengaluru
+91 80 4115 4730, +91 80 4115 4731, +91 80 4115 4732

Chandigarh
+91 17 2263 2627, +91 17 2263 2628

Chennai
+91 44 4262 9011, +91 44 4262 9312, +91 44 4262 9515, +91 44 4330 4301

Delhi
+91 11 4559 3500

Guwahati
+91 361 234 5611

Hyderabad
+91 40 2789 2212, +91 40 2789 2213

Indore
+91 73 1243 2341, +91 73 1243 2342

Jaipur
Phone: +91 141 650 1939, +91 141 650 1940, +91 141 650 1941

Kochi
Phone: +91 48 4300 0419, +91 48 4300 0420, +91 48 4300 0421, +91 48 4300 0422

Kolkata
Phone: +91 33 4008 8461, +91 33 4008 8462, +91 33 4008 8463, +91 33 4008 8464

Patna
Phone: +91 61 2232 3063, +91 93 8618 0599, +91 95 7025 9716

Pune
Phone: +91 20 6533 0025, +91 20 6533 0026, +91 20 6533 0027

Mumbai
Phone: +91 22 2920 0057, +91 22 2920 0058, +91 22 2920 0060, +91 22 2920 0061, +91 22 2920 0062, +91 22 2920 0065, +91 22 2920 0067

View More Information...

Customer satisfaction rating
1%
Complaints
417
Responses
0
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Trackon Couriers Customer Care related pictures (81)

Trackon Couriers Complaints & Reviews

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Trackon Couriers — No delivery and no updates

 Srikanth Reddy Kusam on May 21, 2016
It has been 16 days, my father sent a package from hyderabad, dated 4th of may 2016 with consignment no.:490261091, and not even a single call i have from the company. When I tracked my courier, it shows it has been delivered to gurgaon 4 days from the day of booking. I have to call the company, ask for my courier and need to collect it. But they answer my call and ask to call another person, saying he is in charge of those. I call the office directly, they don't pick the call.Then why the hell on Earth you give your unanswered mobile numbers to the customer and in GOOGLE. I wonder if they are using...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Courier returned with reason no service in area and when called registered mobile used abusive language

 thinkpositive91 on May 12, 2016
Please be informed when contacted mulund (East)-09022288777 to know the reason for package returning to branch the person on the phone used abusive language.

The courier was received back on 7th and the reason is yet not known.
Also i was not informed about the same till i inquired yesterday that is on 11/05/2016. Please let me know why was it not communicated to me immediately.

When checked i was informed that the courier was returned with with reason "out of service area", please let me know if you do not have any service in that area you should have not accepted...
Complaint comments  Read comments [5]Complaint category Utility Services

Trackon Couriers — Non delivery of courier and false confirmation.

 pradeep bura on May 10, 2016
Refer my AWB no 491201108 - a courier containing a saree was courier on 20 apr 16 and the same reached gangtok (destination station) on 24 apr 16 .

however the item has since not been delivered to the adressee . since last 17 days have passed, your local dealer have neither contacted nor delivered the parcel to the addressee.

the mobile no of your gangtok dealer, as provided on yout site is not answering any calls and neither he calls back seeing missed call.

this is a very irresponsible service by you .

Despite repeated E mails and calls...
Complaint comments  Read comments [3]Complaint category Postal & Delivery Services

Trackon Couriers — Parcel missing - Docket no.-481428792

 KBJ on May 10, 2016
Docket no.-481428792 dated 14-Apr-2016. Trackon courier company. Parcel is misplaced in Chennai hub / head office. After a so many phone calls and email communication with Trackon courier company head office, they are not replying my email. communication had been done from last 15 days. but no response. I want my item cost + courier charges from Trackon courier company. Awaiting favourable and positive reply. Thanks....
Complaint comments  Read comments [4]Complaint category Other

Trackon Couriers — My courier misplaced and no response from trackon

 Anuidea on May 7, 2016
I send a courier through tackon pvt. Ltd. From indore (Vijay nagar) to bangalore on 29th april with the courier no. 494143104
It contains some important original documents worth rs. 15000/-
The courier guy told me that you can send through normal courier and it will reach by monday but till today 7th may it is yet to reach
I went to the courier shop again and inquired but he didn't had any idea and instead he blamed me to send through normal courier even though it was his idea.
Now i have lost the courier and the guy is simply denying to help further
I just want...
Complaint comments  Read comments [5]Complaint category Movement & Delivery

Trackon Couriers — Courier not delivered - 496587864

 babita.yadav on May 5, 2016
One of my known send me a courier on 19th April. But i did not received it. On 28th i track it on trackon.com and they showed it delivered. On asking delivery proof they did not present any proof and they said it was by mistake they mark status as delivered. I tried to call them several times and they put me on hold for 15 to 20 min each time. I heard their conversation that they had lost it and when i asked them for refund they just laugh and take it lightly. I mail them 4-5 times ("Tarika(Head Office)",
"Richa (Head Office)",
"Naveen Jha ( Head Office )",
GGN_CSD,
aoneconnection...
Complaint comments  Read comments [6]Complaint category Movement & Delivery

Trackon Couriers — Courier did not delivered

 Varun Bhasin9999 on Apr 30, 2016
Hi m varun bhasin from ludhiana and have sent a courier from trackon courier vishal nagar ludhiana on 22 nd april to kunal verma 2/135 vishal khand gomti nagar locknow with His contact details attached but today i came to know that the courier has not been delivered in lucknow, also i want to inform that i have lost my courier slip, so i would request you to help me tracking the same.
My email is varunbhasin9999@gmail.com
Contact number 9876419999...
Complaint comments  Read comments [2]Complaint category Other

Trackon Couriers — Issue regarding delivery of parcel

 rahul khantwal on Apr 22, 2016
The courier was posted from pune on 14th april 2016 and was supposed to be delivered in dehradun on 16th april 2016 .I have not received the courier which was supposed to be delivered on 16th april. The Customer care executives of track on courier services don't know the status of my courier. With reference to my complaint number 2254236 no action is been taken by the courier services. My parcel number is 487247803. The track on courier service has very poor service. The other courier services seem to place the courier within 3-4 days. They gave excuses like the courier will be recieved within time...
Complaint comments  Read comments [1]Complaint category Other

Trackon Couriers — Currier not delivered from last month

 charanjeet96 on Apr 18, 2016
Dear sir,

As we have a contract with your company and we have done all payments on time.
Still we are facing so many issues in pickup of parcels.Lr no.489539942 dated 23/3/16 did not received till today. I call to trackon courier but phone no. Busy all the time.When he received the call they replied your currier will be delivered saturday evening
Every time no one picks up the call.
Delay in pickups and due to these delays we are facing difficulties .

Kindly do the needful.

Regards,

Charanjit singh
M/s tiger...
Complaint comments  Read comments Complaint category Other

Trackon Courier — Very bad service

 Arjun Phad on Apr 13, 2016
Doket no 494476777
Delhi to solapur it's now 6 day...
No one response for my quiry...
I m trying All customers Care no...
Delhi to my local office...but no one received my call..
It's very bad experience to me...
All ready i m losses 10000 for this truncation...i never seen bad courier service like trackon courier...
No one here responsible person to tolk for better service......
Complaint comments  Read comments Complaint category Computers & Accessories

Trackon Couriers — Non delivery of parcel on timely basis

 Aseem Miglani on Apr 6, 2016
Status of awb no 494052530 not updated
Details
From to man. No. Date time
Rohtak delhi h.O.-045593500 bd1983562 04/04/2016 21:53
Delhi h.O. Hissar-09812100102 bd4145439 05/04/2016 01:16
Hissar hub out for delivery 121010028432 05/04/2016 10:54


As per above details it is clear that the parcel has been handed over to hisar delivery executive at 10:54 am on 5/4/16. But till time i have not received any such delivery. Number of delivery executive is switched off....
Complaint comments  Read comments Complaint category Business & Finances

Trackon Couriers — Request for pod details from trackon couriers

 mragendraverma on Mar 31, 2016
This is to inform that i had sent courier to pune from mandi hp by trackon courier.Docket number:461629667 dated:20-08-2015.Since 1-feb-2015 i am requesting trackon mandi contact number:01905221238, courier incharge mr bhoop singh:8988369301 but he says he is unable to do so as docket number is 6months old and trackon pune and ambala branch(Point/route where courier is further dispacthed to pune)none of concerned persons are willing to take responsibility that they have delivered the consignement.I asked for pod and was denied that they cant provide same within 6months.This is really urgent as that...
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Complaint for POD NO.-481262341

 Anita Chavan on Mar 21, 2016
Dear Team,

I have send the consignment through your courier services on 09/03/2016 from mumbai to Bhubneshwar (POD NO-481262341). It was delivered on 12/03/2016 to my party.But the courier was in a very bad and damaged condition and when checked inside some stock(pens-44 units ) were missing.

I have checked with the executive who had came for collection of parcel, he is saying we are only collection centre, you need to get in touch with Trackon HUB office. When called up Mr. Bangera, he gave me three landline no. on which nobody responded (022-43663000 ext.=3121/3031/3032)....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Misplaced my parcel

 ritesh_hi on Mar 19, 2016
Hi team,
I wonder if you could help me on this. This forum is last hope for me.I am really frustrated with the company.
Company name: trackon
Url of company:http://trackoncourier.com/

Pod no (Track no): 481748651

Since 14.03.2016 the courier guy (Dinesh 9711172104) was fooling me for the consignment delivery and finally saying they did not got my address.On top of every thing i dont know where is my parcel laying, currently.
I request you to guide me on this and my sincere request to you please please erase such courier service in the market...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Courier — Non delivery of consignment booked on 3.3.16

 cbsingh1962 on Mar 19, 2016
19.3.16
As per my telephonic discussion held with customer care executive just now on ph. no. 01145593500, I am forwarding herewith receipt of the consignment for your enquiry. Investigate the matter and let me know the reason how it reached to Hyderabad and why it's tracking status is not available from Hyderbad after 11.3.16? If I do not receive a reply in this matter, I will issue a legal notice to your co. with all call details and mail details. Is it not in your co. policy to inform the customer back about the status on his phone no. once a telephonic complaint is received?
Complaint comments  Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Parcel not delivered and not update

 v.k. kumar on Mar 16, 2016
Dear Sir / Madam,

We are dispatched 10 kg. material by trackon courier to Deep Pharma Bhiwandi, Thane on dated 28.01.2016, but party’s not receive courier till now,
tracking show consignment not found.
We sent the material of 51102.00 rupees form trackon courier please go through on this matter as soon as possible, agent of company saying that
We have not any company policy to retain the record after 30 days, the courier witch we sent before this courier all are showing in tracking,
But we are unable to find this courier in tracking.
Please...
Complaint comments  Read comments Complaint category Stock Market

Trackon Couriers — Document no 479982764, 479982766 miss by company

 sgoyal112 on Mar 15, 2016
Sir, i book two document by trackon courior receipt no 479982764, 479982766 from agra on date 16/02/16 both. after four or five days complaints to him but not resolve till date. i complaints many time to him. he replies me that your documents lost by him. but my documents was very important. plz reply as soon as possible. sunil goyal agra 9837079469...
Complaint comments  Read comments Complaint category Other

Trackon Couriers — Lost courier: nobody taking responsibility

 ishita.thareja on Mar 14, 2016
I sent courier throught trackon on 27th Feb 2016 from Bangalore to Punjab, Tracking No. 427229326. Its lost as admitted by the courier guy at Bangalore named Rajkumar.
it contained kids suits that my client ordered worth 3000/-
the courier guy took complete responsibility of the couriers he had sent before. now he is not even answering the calls.
This is highly irresponsible & unacceptable behavior....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — My important medicines are not delivered on time

 tirthani12 on Mar 9, 2016
They have received my consignment and kept with them and saying that they deliver only on Saturday. What the irritating reply. Very rude guys. really don't care of customers. Worst courier service ever....
Complaint comments  Read comments Complaint category Movement & Delivery

Trackon Couriers — Courier delivery

 Heena Chirania on Mar 9, 2016
My courier with tracking id-447661503 from Bangalore was dispatched on 3rd March at the time of booking the courier they said will be delivered within 3days but the courier didn't reach within 6 days also
When complained nobody is taking the responsibility. All the people in the company are useless tried contacting headoffice but they are not capable enough to provide a quality service to customers. No manners of talking to people also, the think they can exists without customers....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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