Trackon Couriers Customer Care

Trackon Couriers Customer Care

Trackon Couriers Pvt Ltd

Matunga East
Mumbai City District

Customer Care Phone Numbers and Contacts

+91 79 2640 0476
+91 79 2640 0477
+91 79 4024 2103
+91 79 4024 2102
+91 79 4024 2100
+91 79 4024 2101
+91 22 6505 7621
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Regional contacts:

Phone: +91 79 4024 2100, +91 79 4024 2101, +91 79 4024 2102, +91 79 4024 2103, +91 79 2640 0476, +91 79 2640 0477

Phone: +91 80 4115 4730, +91 80 4115 4731, +91 80 4115 4732

View More Information...
Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Trackon Couriers related photos (66)

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Trackon Couriers Customer Care related pictures (66)

Trackon Couriers Complaints & Reviews

Trackon Couriers — Product changes inside the packet

 Danish Ahmad Khan on Nov 26, 2015
We couriered one Brand New Allen Solly Women's jeans to Meerut from Agra through Trackon Courier dated 6/11/2015.when the person received the packet in Meerut found some other local old t shirt inside.
When I complained to Trackon customer service they replied us to contact branch office of Trackon and branch office & booking office not doing anything in this regard.
L.R. No 460834139
Dated 6/11/2015
Jeans Style code AWDN515C02291
Size 26 waist
MRP 2599/-
Trackon should compensate the amount of jeans...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — Status of AWB#432960724 not updated for more than a month

 Tummaln on Nov 22, 2015
I have sent the above referenced shipment from Bangalore to Beawar, Rajasthan. This is actually a return shipment to seller for one of the orders placed on a ecommerce site. When I tried checking with customer care, I was told that the shipment was delivered on 20th of October itself. I requested them to update the same online and they mentioned that they would do it in couple of days about 3 weeks ago. Since the status is not updated as delivered, the ecommerce site is not processing my refund. Also, the seller doesnt respond to my calls or emails. I have also escalated this to track on customer...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers — Trackon courier agra poor service

 Navindoo Saxena on Nov 19, 2015
Dear Sir,

I am very sorry to quote that your service is to poor below details are self explanatory. A parcel was lying at your office since 09.11.15 till date I haven’t received the same till today i.e. 20.11.15 (almost 11 days).

When I talk to trackon courier Agra number 09359635725 your person told me to collect the parcel from there Bye Pass office, Agra or mail to H.O.

This is the service I expect from “TRACKON” ???????

after involvement of there H.Oi haven't received the courier.

Shameful thing!!!
Complaint comments Read comments Complaint category Products & Services

Trackon Couriers — Package not delivered

 Swapnil Johari on Nov 17, 2015

I have sent one courier from Mahesana (Gujarat) to Belgaum (Karnataka) with consignment number: 462909317 on 3rd November. Please find below the copy of Shipper in attachment:

Then I tried to track the consignment on their website which says that it has been dispatched for Belgaum from Yeshwantpura on 13 November. Now it has been almost 6 days but the package is not delivered yet.

And track on People are not giving any updates on the same

I don't know whether they have missed my package or what. but from now onwards i will not...
Complaint comments Read comments Complaint category Other

Trackon Couriers — Delivery of consignment

 manu vijh on Nov 17, 2015
Dear Sir, I had sent a courier on 07/11/2015 via Consignment number: 473979075 from Sonipat Haryana. The recipient’s name was Mr Ashok Purvaha, and the address was B – 250, Malwa singh Block, Asian games village Hauz Khaz. New Delhi. 110049. The internet shows that the consignment is delivered but the recipient has told me that it is not delivered. Please help me in tracing the consignment....
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Product not receivied

 madhu118 on Nov 17, 2015
My name is Madhu Babu, I had ordered memory cards on and after long waiting on 17th Oct 2015 they had shipped my item in trackon courier service with tracking number 473136830. Till now the product is not delivered to me . and on i.e 30.10.2015 i surprise to see that in their website it showing as delivered on 28.10.2015 with signature. At first i want know the following from courier company

1.To which address you had delivered the item?
2.Who had received the courier?
3.During delivery did you check my id card?If checked provide my id card number
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

Trackon Couriers — Courier box opened and things stolen

 Komal Hora on Nov 13, 2015
I have sent 14 boxes of chocolates packed with 2 loose packets. they were found stolen when box is opened, broken and some of them were empty. While packing owner of Housing board office he was saying himself of stealing the chocolates when i will go from there. My loss is of 7000/- and though not provided correct information after reaching again and again they were shouting at customers saying "jo karna hai kar lo", Please provide solution Tracking number- 399037435...
Complaint comments Read comments Complaint category Health & Beauty

Trackon Couriers — Delivery

 pritesh gandh on Nov 5, 2015
NO DELIVery have send courier from AHMEDABAD, Mumbai on 30.10.2015 and today is 05.11.2015 still the courier is not delivered, since yesterday I am calling AHMEDABAD office no proper response they said person has left for deliver yesterday at 3.00 and still they have not reached the destinatin, even if a person crwls and come they should have reached by this time. System shows out for deliver on 05.11.2015, it take 2 days for the courier to come from mumbai to AHMEDABAD and from they are taking three days to deliver, WORST service. tracking no : 462975202...
Complaint comments Read comments Complaint category Other

Trackon Couriers — Couriers never reach on time and no response from the vendor

 Manjunath Kumararswamy on Nov 5, 2015
The docket no 469269546 was sent from my Pune office to my Bangalore address on the 30th of November 2015 and I still have not received the same.. They landline numbers that they have provided there is no response from that at all.. It just keep saying that its busy... They don't have the courtesy to respond and they are the worst courier company. We need to do something to stop this type of irresponsibility to the consumer's...
Complaint comments Read comments Complaint category Other

Trackon Couriers — Didn't get my courier

 sanjeevsingh123 on Nov 3, 2015
My father has sent me some documents from city-gaya through TRACKON COURIERS company on 20 August. Its tracking number is 466957990. Is has to be delivered in Dehradun. It is showing that shipment has reached Dehradun on 28 August..But till now I did not received my courier. No any contact no. is working which is given in courier website. So please take some strict action towards this. It contains some important documents ....
Complaint comments Read comments Complaint category Other

Trackon Couriers Pvt. Limited — Delivery not given at the recorded address

 satya51 on Nov 2, 2015
I have ordered Bed Set vide order ID: 402-6373865-2798743 having Bedsheet, pillow covers and AC Comforter for Rs.2299.oo and also I paid Rs.99.07 for Shipping and Delivery charges. The Courier did not give the packet in the address and telephoned to me to collect from their office at Sahidnagar. I went and spent Rs.540.00 for Taxi fare.

It is not expected from reputed AMAZON. Please blacklist courier and compensate my extra charges....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — Undelivered Courier

 nitindotcom on Oct 26, 2015
Please find attached the receipt of the courier done from Aligarh on 19th of October. This courier has still not reached the mentioned address at D3/3405, Vasant Kunj, New Delhi. When I try to track it online, it shows me a date in year 2019 and when I try calling Delhi customer care no one picks the call. Please findout on urgent basis on what is the status of order number 469183670. Thanks, Nitin 9811662957...
Complaint comments Read comments Complaint category Other

Trackon Couriers — Didn't track courier by my tracking number [Resolved]

 Aman110640111003 on Oct 21, 2015
My uncle submitted the courier at samastipur, bihar with curior no 466931584. and today is 21/10/2015 ...3 days i have an emergency for that parcel .and parcel cant be means it do not reached to patna, bihar.i want that curior at ankleshwar, gujarat(393010).i thought it will reach within 3 days and i think parcel is now also in can it reach to me within time it make ma a great loss.i dont know what to do know. hoping positive responce Aman Kumar Thakur 08866222819...
Complaint comments Read comments Complaint category Institutes

Trackon Couriers — I am complaining about: too late delivery

 mishra.rakesh510 on Oct 20, 2015
Hello, my parcel has reached in Bangalore at 12th OCT but still i haven't got my parcel. today is 9th day, could you please let me know when i will receive my parcel. Even you customer service is worst, they don't respond properly. Regards Rakesh Mishra...
Complaint comments Read comments Complaint category Other

Trackon Couriers Pvt Ltd — Certificate missing

 ABajaj3011 on Oct 17, 2015
This is regarding a complaint of my missing certificate which i was suppose to get via paid service of Trackon. Consignment number is 469891358. It would have been better to get this by Post instead of courier from Trackon. Got to know that one of my educational certificate is missing when i checked the status online which says it has been delivered. Called the Rajouri Garden office and when someone picked up the phone named Bablu. He told me that it has been delivered and i signed it while receiving. After some time that delivery boy came to my place sayig he received a call fron office it...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers — Courier company lost my package

 Syed Sanu Ali on Oct 15, 2015
I have submitted courier to one of the store of Trackon also i requested them to deliver it within 7 days they assured me to deliver it within 5 days now as they didnt delivered it on time i asked them to send my courier back .its already been more than 24 days and no one is helping me.Customer care says daily that we dont know where the courier is. These guys have lost my courier and now i am helpless as it contain my original marksheet.Please help also check the attach screenshot which shows how badly they update the status in website. awb number-466241975...
Complaint comments Read comments Complaint category Other

Trackon Couriers — Missing Item

 Michel Sachdeva on Oct 12, 2015
We got a courier from Abohar, Punjab sender, Neeru Gandhi ph. 7508144604 sent to Mamta Sachdeva, Address, Sai nagar thane: Tracking No 461648455> packed in pink colour plastic bag. The bag contained books and one Arrow Brand Shirt. the original weight was 2 kg 400 gm, but when we received it, it has only 1 kg 900 gm weight. The shirt inside is missing the pack was open as well. The delivery address was mentioned properly and I still have the bag with me. Usually we sign when they hand over the pack and we check latter on, the same we did. the cost of the price is 2400, . I talked...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers — Regarding chennai branch, chennai 600 003

 Fine leather impex, chennai on Oct 9, 2015
Hi, we are from FINE LEATHER IMPEX, we regularly use your service in all our near branch, and from few months we use to despatch shoes regularly to all over india from CHENNAI PERIMAET, 600 003 branch office, last Saturday on (03 10 2015) we courier shoes to Mumbai clients and your person Mr. Vinoth kumar picked up the parcel and 1500 Rupees from me as every time he used to send me the consignment number. but for our last parcel to Mumbai he took 3 leather shoes from us and 1500 Rupees too., till now we don't no where is the shoes and we don't have consignment number too. i called your person 100...
Complaint comments Read comments Complaint category Products & Services

Trackon Couriers — Delivery related

 pravesh jha 12345 on Oct 1, 2015
Dear Sir, I have booked a consignment on 17th September 2015 from darbhanga bihar. the consignment no is 451508586. when i checked to website it shows that this is booked on 23rd september 2015.The proof is attached for your persual. After 15days this consignment is reached in dombivali ie 01st october 2015. Today i received call from mr. savant 9920806732 at 6 pm to collect this consignment from MIDC. He is not able to deliver to my postal address. My first question is if you are not deliver to doorstep why you are booking any shipment. Second question is you are receiving money to deliver...
Complaint comments Read comments Complaint category Education

Trackon Couriers — Loss of property

 Aryan Joshi on Oct 1, 2015
I sent my documents and a key from this company from Kurukshetra to Pune Even after 40 days parcel had not arrived. I called the company 30 times at last they told me they have lost it. Saying "complaint wherever you want" Parcel no. Was 454282914 Those were very confidential and important documents and key was of my locker. Please I want compensation for my lost Documents which were very important to my job. Also I changed the locker which costed me even more Kindly help me...
Complaint comments Read comments [1] Complaint category Postal & Delivery Services

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