Trackon Couriers Customer Care

Trackon Couriers Customer Care

Trackon Couriers Pvt Ltd

Matunga East
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6505 7621
+91 79 4024 2100
+91 79 4024 2101
+91 79 4024 2102
+91 79 4024 2103
+91 79 2640 0476
+91 79 2640 0477
Regional contacts:

Ahmedabad
Phone: +91 79 4024 2100, +91 79 4024 2101, +91 79 4024 2102, +91 79 4024 2103, +91 79 2640 0476, +91 79 2640 0477
Email: csdamd@trackoncouriers.com

Bengaluru
Phone: +91 80 4115 4730, +91 80 4115 4731, +91 80 4115 4732
Email: csdbangalore@trackoncouriers.com


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Complaints
324
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Trackon Couriers Complaints & Reviews

Trackon Couriers Pvt Ltd. - Non Delivery of Shipment - Tracking No 461746423

User
 Paresh Vaktania on Sep 1, 2015
The Parcel was shipped from Ludhiana on 19th august 2015 buy surface route and had reached to Mumbai in one week approx. Today is 1st Sept 2015 and still no replies instead of making calls and sending them emails they even dont reply to emails and when i called them they say shipment still not reached mumbai. its 18 days till today and they are giving lame excuses that it will tomorow how much shall i wait? If u cant deliver it on time SHUT ur offices and dont fool people... i need a quick action on this or els will take this further and strict action will be taken against Trackon Couriers Pvt...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Exceedingly poor service and ill behaved staff

User
 Purbasha Mazumdar on Aug 31, 2015
This is to report to you my very poor experience with the trackon courier service. I recently couriered a package from Delhi for Manipal vide number 460416740. Not only was my package not delivered by when I called the staff at Uddipi where the package had reached the next day, they had the gumption to rudely tell me that someone best come and pick up the package as they couldnt be bothered to deliver it. I have sworn to never Use this horrid service anymore. Terrible service and ridiculously rude staff....
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers Pvt Ltd - Cheap Services

User
 rohitgoyal12 on Aug 28, 2015
Hello Dear Sir/Madam I have send a Rakhi Packet by Trackon courier on date 22-8-2015 courier no. 461520136 but this packet is not deliver 28-8-2015 Sunam (PB) To Kalyan West(Maharastera) pls contact Kalyan west courier... pls last day pendding only...
Complaint comments Read comments Complaint category Other

Trackon Couriers - Worst Service Ever Had

User
 aatish.singh on Aug 23, 2015
I booked my consignment no.- 455910915. The consignment consisted of Railway Parcel Challan. The Franchisee took my consignment on 3:30 PM at 21st of august and promised that he will make it deliver by 22nd. The franchisee asked me for Rs. 185 as the courier charge. Since I was in need, I gave him Rs. 185 for that 10 gm consignment. On 22nd of august I tried to track the consignment and found that the courier was not even booked. Further, I called the franchisee office located in Hajipur where they instructed me to contact their regional office located in Patna. After calling patna office, I got...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Courier is not Delivered as same is dispatched on 07th August

User
 nitsha234 on Aug 14, 2015
Docket No. : 456805281 Please refer below written tracking status of courier booked from Mathura on 6th August. I am afraid that same as not delivered till today, more than 7 days has been passed. Same is showing that reached Chakan on 8th. Kindly arrange to deliver the same today itself as it is having urgent documents....
Complaint comments Read comments [1] Complaint category Other

Trackon Couriers - Courier Not Delivered

User
 Vasimantule on Aug 11, 2015
I had couriered a letter on 27th July, from belapur for panvel, Sukhapur area. Courier boy accepted the courier from my office (maxval technologies) & gave me the receipt having docket no 457721329. this courier was delivered to mahape by there mistake on 30th july. since then it is with mahape branch. i am calling them from last 2 days, many times phone is busy &if the phone gets connected, then it is standard reply, we will check & call you back. Till date it is not been delivered, it has imp document in it....
Complaint comments Read comments Complaint category Other

Trackon Couriers - Service (Delivery)

User
 vermaus76 on Jul 30, 2015
This is to inform you that, I have send courier from Kalka on dated 22nd, July 2015 and destination is Gandhinagar, Gurarat. After a gap of 8 days my courier is back from where I have couriered as per online track record on Trackon Courier. When I contacted at 011-45593500 one of the customer executive given another no. to talk i.e. 09215123744 and told me that due No. Service it is returned. I called on no. provided but not getting any satisfactory reply. This shows improper management. Plz help...
Complaint comments Read comments Complaint category Other

Trackon Couriers - Misplaced my parcel. Very irresponsible service and not responding

User
 Fin Collections on Jul 27, 2015
20 days back I sent parcel to Surat. Docket no- Tracking no- 448155485. But still not reached the destination. When asked about parcel I was informed that it was seized in airport, now they are telling me that it is misplaced. Who is responsible for this misplacement. I want either my parcel back which contains my customers dress or I want the dress money of 1600/- the cost of dress. This is heights of irresponsibility and rudeness....
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Parcel not delivered

User
 shailesh2k1 on Jul 26, 2015
Dear Sir / Madam, My father has sent a parcel to me on 12/07/2015 Gorakhpur (UP) to Gurgaon (Haryana) (AWB No 444916084) but yet this parcel has not been delivered to me. I tried calling centers of Gorakhpur, Lucknow, Gurgaon and Delhi and out of hundreds of attempts I could talk to them only for 5-6 times. They don't have any answers why this has not been delivered as yet. My father has paid around 700 rupees and was assured by Trackon guys that they are going to deliver this parcel within 3 days. On tracking the parcel online on Trackon portal, it says Status of AWB No 444916084 Not Updated....
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Reg. The material changed in transport

User
 kindhearthealthcare on Jul 24, 2015
Dear Sir, I have sent harmless medicines against our Bill No. KHH-2015-16/030 DATED 06.07.2015 to our customer Green Pharma thiruthani branch through Trackon Courier bearing docket no. 440038172 on dated 06.07.2015, after long time our customer received a call from courier peoples that material reached to kachipuram then our customer has gone to kanchipuram from Thiruthani and received the Goods, when he reached to his office and open the box then he found inside Solar Charge Controller instead of Medicines. Its the same box and address label which has sent by us but they changed the Packing,...
Complaint comments Read comments [1] Complaint category Movement & Delivery

Trackon Couriers - Abused languages used by your courier services person

User
 sanosh on Jul 22, 2015
Dear Sir,
Today I called your trackon service provider at RAMNAGAR-09897393702 uttrakhand ..and more than 15 times I called the same number but nobody is response my call .. After lots of serves someone pick my call .. I asked him about my courier. He told me that today I send the person to deliver, . Than I said that today 8th days has left why are you not delivered it on time. Suddenly he replied me .. jaa tu pehle consumer court main jaa tab uske bad dunga,
Bol tu kiya karega ..maine 3 din se apne frizer main rakhha hai ande de raha hai and paise de raha
Tuje jo krna hai...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Item not despatched so far

User
 mahamani on Jul 22, 2015
Dear sir, the item with track number 450712720 was despatched on 08/07/2015. I did not received the item so far. The track details also not having clear information. Kindly check the item from your end and dispatch the item at the earliest. Item is booked on 08/07/15, there are 2 weeks are passed....
Complaint comments Read comments Complaint category Products & Services

Trackon Couriers - Docket no. 454357518

User
 sandeep1374 on Jul 19, 2015
Docket no. 454357518 dated 11 july 2015 from stable healthcare panchkula chandigarh to narain drug agency moh santpur dwijesh marg near telephone colony basti u.p. 272002 mob.9452212633 till now not received. However while tacking it is reached to basti on 13 july.pl.deliver it as early as possible....
Complaint comments Read comments [1] Complaint category Pharmacy

Trackon Couriers - my courier not deliver till date

User
 sakherrana on Jul 18, 2015
मेरा कोरियर नः456607237 है मैंने कोरियर 15/07/2015 को किया था लेकिन कोरियर दो दिन से चंडीगढ मे पङा है ओर चंडीगढ में ही पहुचाना है कोरियर लेट होने की वजह से मेरा बहुत काम बिगड गया है चंडीगढ ऑफीस मे कोई फोन भी नही उठा रहा मेरा कोरियर अभी तक नही पहुँचा...
Complaint comments Read comments Complaint category Auto Insurance & Loan

Trackon Couriers - missing courier

User
 gaurav garg ent on Jul 17, 2015
I have sent a corier from bareilly to delhi on 7th july 2015(docket no-456726619) but it has not yet reached the destination.The delhi address to where the courier was sent is crl diagnostics pvt.Ltd, c/o trackon courier, rajendra palace, new delhi-11008.The bareilly person is saying it has reached the headquarter of delhi but the person at delhi is saying it has not yet reached delhi.Kindly help me to trace my courier as it is urgent....
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - parcel missing despatched from panipat to gondia

User
 arvindfoamcentre bagga on Jul 16, 2015
a parcel was booked on 8.7.15 still not recieved on 16.7.15 from panipat ( haryana ) to gondia ( maharastra ) which is missing from the day its booked. i.e cant traced on internet service provide by courier company... the doket no. is 459529304.. there is no response from courier company... thanks n regards raminder singh 09326443982...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers - parcel not delevered yet

User
 Shivank Kumar on Jul 14, 2015
Parcel not yet deleverd We have send 1 parcel from Hajipur to kolkatq on 7.7.15 vide docket no 451440973 but till this time the same is not delivered. Yesterday morning i have talk to one of responsible employ of Trackon courier whose mob no is 08335024688 & requested to please inquire the status & confirm, he informed over phone that the parcel is in BELGHORIA & by evening the same will be delevered but i m very sorroy to say that employ is very complacent & irresponsible employ who has given wrong information to me. Now once again we called to him to know the status & he is telling that my parcel...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - parcel not received

User
 preethaceaser on Jul 3, 2015
Hello!! POD NO : 451629024 Have couriered up the stuffs from coimbatore to kadappa on 23.06 2015 But still now customer not received the stuff. In tracking status same is in anantapur Hyderabad, but if we call up the person he is saying stuffs is not in his hand... Pls help out to deliver the same as soon as possible since its been a long time... Thank you! Preetha ceaser 9943556667...
Complaint comments Read comments Complaint category Other

Trackon Couriers - Courier Not Yet Received at destination Place more than 5 days

User
 Er Ăƅī SĚķ on Jul 3, 2015
I have send my urgent document from Delhi to Dehradun. I have called the customer care they filed a complain but till date no courier is received at place. My courier number is 453814289 and it was send from Delhi to Dehradun Address. It has been more than 5 days the courier is not yet received. I request to take strict action against this Courier Service and suggestion to other people never use their service you may end up using your valuable things or urgent documents...
Complaint comments Read comments Complaint category Other

Trackon Couriers - Pathetic courier delivery, service and unresponsive contact centre

User
 Devender_bisht on Jul 4, 2015
My parcel with AWB number 4502091068 has reached bangalore on 27th June via trackon courier. But it has not been delivered to me, I have tried calling trackon bangalore office all the numbers mentioned in their website but either the number is always busy or no picks up the call. I emailed them 3 times, then I got I response it will be delivered. Till now noone has contacted me its been 8 days my courier has reached the city and lying in their office....
Complaint comments Read comments Complaint category Postal & Delivery Services

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