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Trackon Couriers Customer Care

Trackon Couriers Pvt Ltd

Matunga East
Mumbai
Mumbai City District
Maharashtra
India

Customer Care Phone Numbers and Contacts

Phone:+91 22 6505 7621
 +91 79 4024 2100
 +91 79 4024 2101
 +91 79 4024 2102
 +91 79 4024 2103
 +91 79 2640 0476
 +91 79 2640 0477
Regional contacts:

Ahmedabad
Phone: +91 79 4024 2100, +91 79 4024 2101, +91 79 4024 2102, +91 79 4024 2103, +91 79 2640 0476, +91 79 2640 0477
Email: csdamd@trackoncouriers.com

Bengaluru
Phone: +91 80 4115 4730, +91 80 4115 4731, +91 80 4115 4732
Email: csdbangalore@trackoncouriers.com

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Trackon Couriers Complaints & Reviews

Trackon Couriers - Not recd my courier yet

User
 anitasakpal on Mar 4, 2014
Dear Sir/Madam, My husband couriered from selam, Tamilnadu to mumbai on my name (Anita Mandar Sakpal) on 18th January 2014.

Till date i didn't receiv that courier yet.

Please help me in that.

Courier company name : Trackon Couriers Pvt Limited
Docket No.362117759

Thanks and regards
Anita Sakpal...
Complaint comments Read comments Complaint category Other

Trackon Courier - Worst service: No delivery; Package destroyed

User
 devikamittal on Jan 28, 2014
This is regarding the consignment no, 372976752 booked on 8th January 2014 for Ajmer Sharif. We got the parcel back on 27th January on the grounds that there is no service for Ajmer sharif. This is highly unprofessional. The package was very important. It should have been told us while booking that there is no service in Ajmer! But the menace didnt stop there. The parcel returned had been fiddled with. We had parcelled 2 wall calendar and 1 table calendar. The parcel that we got had only 2 wall calendars and they were also been folded and torn. The table calendar was not there. It had been...
Complaint comments Read comments Complaint category Other

Trackon Couriers Pvt. Ltd. - Damaged Parcel

User
 Aamir Mirza Baig on Jan 9, 2014
Dear Sir/Mam,
I would like to address complain regarding the unsatisfactory courier service by Trackon Courrier (Nagpur-MH to Bangalore-KN). I handed over the packet with reference number 364796034 on December 23, 2013 from Trackon Courier, Bajaj wing, Mangalwari Bazar, Sadar, Nagpur branch. And their staff member (Mr.Lemaya Co.: 9921549510) assured to deliver the packet within 4-5 days with full safety and precaution to handle with care as I have mentioned all the details of contents being transferred, but they failed to fulfill his promise.
Not only has the parcel delivered in a...
Complaint comments Read comments Complaint category Other

Trackon Courier - Returned my courier on frivolous grounds and terrible Customer Services

User
 Rahul Ranjan1 on Jan 6, 2014
TrackOn Courier have an army of Judges and Lawyers, who make very quick judgment and have very qualified lawyers to defend their action.
While a customer like me, would have preferred to see a few Good customer care executives and/or delivery boys. I find it really petty that you lack seriously on this ground.

My assignment 366922770 got returned from Gurgaon on frivolous reasons
And while, my 24*7 active Mobile Number was mentioned on the consignment, delivery boys/agents didn’t take the slightest pain of making a call to me.

Perhaps, their cell...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Courier - Returned my courier on frivolous basis and without even making a single call to me

User
 Rahul Ranjan1 on Jan 6, 2014
Track On Courier Sucks... It returned my assignment 366922770 from Gurgaon on frivolous reasons and without making any call to my number, which was mentioned on the consignment. I have made serious losses because of their irresponsibility. Go For this courier only if you don't have even postal services access. Speed Posts will fair far better...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - Important Parcel not reached

User
 akshaylahamge on Dec 13, 2013
I had put the wedding card to this courier, this is worst courier they have not delivered, one of the consignment is not created itself, and for other parcel, Aundh Pune address, it shows at Shivaji nagar office. I dont understand why they have not delivered. Attaching all receipts proofs....
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - Non Delivery of parcel

User
 mecbik on Oct 29, 2013
I had got courrier of some books from delhi to my home in Hoshiarpur city on 21/10/13
I got a call from the delivery guy on 29/10/13 and he asked me to come and receive it from their office.
I asked him to deliver it to my home address, he asked me to collect it from the office or
else it will not be delivered before 6 months.
i tried the customer care but to no response.I called up 2 of the seniors in TRACK ON and they told me that my
area is no service area since its outside city limits but my house is inside the city limits and i regularly get parcels from...
Complaint comments Read comments [2] Complaint category Other

Trackon Couriers Pvt Ltd. - Delayed/Non Trackable courier - Trackon Couriers Pvt Ltd.

User
 VirendraNaik on Oct 22, 2013
Delayed/Non Trackable courier - Trackon Couriers Pvt Ltd. I sent some important and confidential parcel no. 355694714 on 07-Oct-2013 Goa to Gujarat and it is not yet received to receiver and today is 22-Oct-13 the parcel is not yet received. I am daily calling main head office in Panjim - Goa and bucking up my mobile bills. I have spoken to the Manager Mr. Mukesh from panjim branch he saying that they are not able to trace the parcel and hence it may be lost, we couldn't find it and he saying we are not able to do anything with your parcel, no one is taking responsibility. Please see to...
Complaint comments Read comments Complaint category Other

Trackon Couriers Pvt Ltd. - Courier

User
 arunkuttiyara on Oct 4, 2013
The delivery people is not ready to deliver and asking us to get it from their office. I am adding the complaint that I sent to them, to csdbanglore@trackoncouriers.com. Still no response. Hi Anitha, I have a complaint regarding my Shipment item 362497597. Since I don't receive the item till the target date 17 Sep 2013, I have called your Customer Care Executive Bhagya on 08041154732. She gave me number of Your Delivery Manager "Perumal" . I called him [ Perumal ] & he unnecessarily shouted at me saying that he came to our room twice & I didnt picked the...
Complaint comments Read comments Complaint category Other

Trackon Couriers - Only half goods reached to my home that too so delayed

User
 Jaya Asnani on Sep 24, 2013
Dear Sir/Madam, Tracking number is : AWB No. 357094855. We have sent courier from Jaipur to Pune on 19th August 2013 containing Rakhies and baby clothes. Meanwhile I shifted to Shenzhen China Supposing my parcel will reach on / before Rakshabanda (Indian festival ). I have packed Baby clothes , baby towel, baby toy box, hair clips, toys, Rakhis and small-small baby things so nicely, I have bought all these things from China, I have spent so much time and money to buy things for my family, everything has attached my emotions to it. However the parcel has not been sent until 28th...
Complaint comments Read comments Complaint category Movement & Delivery

Trackon Couriers - Misplaced courier & Irresponsible behavior

User
 mufc on Sep 7, 2013
Dear Team,
This is to bring to your kind notice that a courier was sent from Mumbai to Orissa on 6th of august 2013, we have been trying to track the same from the past two weeks but the concern branch employees are not ready to give a satisfactory answer till date.
Its been like hundred calls we have made regarding the same but every time we get the same response that we will call you back n revert you soon, we are working on your complaint, give us few hours we will solve this issue soon. I am now fed up with all this lazy and irresponsible behavior of their employees. Since the...
Complaint comments Read comments Complaint category Other

Trackon Courier Services - very bad service and have no manners to talk with customers

User
 Amardeep.amarkumar on Aug 12, 2013
One courier was sent from one of my relative AWB no. is 348669068 but the courier boy didnt delivered it in my house. He gave it to someone on the gate of my building and when we asked him about that courier then he denied to give at home and again he took my packet from the whoever he has given and now he his misbehaving with us whenever we call him and he is saying that if you want the packet then collect it from our office or else we will sent it back. So rudely and in a very bad manner they are behaving that is not tolerable. I will suggest other to not use these courier service. They have no...
Complaint comments Read comments Complaint category Postal & Delivery Services

Trackon Couriers - parcel missing

User
 gashutosh gupta on Aug 2, 2013
I have send the courier throught trackon on friday but still it is not delievered , dock no. = 354099970 When i have contacted there guwahati number they told me that they have forward the couried to next point but not responsible for it , they cant response me properly and cut my phone during conversation. It is really disgusting attitude from trackon workforce . They also told me that if courier is missing they are not responsbile for it. Plz do the needful and take strict action against them....
Complaint comments Read comments [3] Complaint category Business & Finances

Trackon Couriers Pvt. Limited - goods returns back , bogus tracking system , all phone numbers are all time busy , keep on sending emails no reply is given

User
 Pradeep_2013 on Jul 26, 2013
I do understand that if courier companies donot get to find the address of the consignee , they would return back the goods back to square one.
Right from the first day of the dispatch of my goods I have been keeping track , in their online system when I saw it was stuck somewhere for 3 to 4 days I immediately made calls to the phone numbers mentioned in the site, but of no use they are all landline numbers and always tuned up to say it is busy , helpless I mailed them , but again no replies .
Similar efforts were put up from the consignees end who was worried not to have found where...
Complaint comments Read comments Complaint category Other

Trackon Couriers. - Missing courier

User
 Sudipta_T on Apr 22, 2013
Hi,
My father has couriered some important documents from Bhubaneswar to Hyderabad through Trackon Couriers.
He has booked it on 5th April 2013 and the tracking number was 280052550.

The courier is never delivered to my address in Hyderabad and status in their web sites tell its misroute now.

I have tried to reach out to the Hyderabad customer care and they redirects me to another number of JUBLIHILLS branch 09948280301.
When I tried to reach out jubli hills branch they are telling they don’t have the parcel and contact the Hyderabad customer.
Complaint comments Read comments Complaint category Other

Trackon Couriers - courier misplaced

User
 kanishka85 on Mar 29, 2013
I couriered "Laptop charger" using Trackon couriers from Jaipur headed to Pune on 16th March 2013 from "Agarwal brothers" shop in Times Square, Jaipur.The concerned person is Mr. Vinod Agarwal - 9351231223. He informed me that the courier will be delivered before 20th March to the consigned address "flat no. 101, building 5, dakshata nagar, kaspatevasthi, wakad , pune-411027" to Mr. Harsh Singh phone no. -7350885240. It has been 13 days and the courier has not been delivered. From the last 5 days I have been regularly requested them to find a solution but they are reluctant...
Complaint comments Read comments [4] Complaint category Computer Hardware

Trackon Courier Pvt Ltd - NON DELIVERY OF CONSIGNMENT

User
 minillab on Mar 26, 2013
A VERY URGENT CONSIGNMENT CONSISTING OF PARCEL WIDE NO. 330279862 WAS BOOKED ON FRIDAY 22ND MARCH 2013 FROM HYDERABAD WITH A PROMISE TO DELIVER POSITIVELY AT JAMMU BY AIR ON MONDAY 25TH MARCH 2013, BUT TILL TODAY THERE IS NO TRACE OF THIS CONSIGNMENT. EVEN THE ONLINE TRACKING IS UNABLE TO LOCATE THE WHERE ABOUT PARCEL. THROUGH THIS WEB SITE I WOULD LIKE TO REGISTER MY COMPLAINT.

MINIL LABS...
Complaint comments Read comments [6] Complaint category Movement & Delivery

Trackon Couriers Pvt Ltd - Pathetic Service in fact no Service Just looting people

User
 Saritha06 on Feb 28, 2013
By: Saritha06 | 0 hrs 8 mins ago

I was expecting a courier , It came till Bangalore and they did not even bother to try contact me over the phone and they sent the parcel back. Again I received books through the same courier service inspite of warning book seller not to send through them. Second time too they did the same and when I called them they were so rude and one lady gave the person’s number who had collected them from the airport. That Phone number is switched off forever. Over all I was so pissed off with these people’s attitude and service. better shut your...
Complaint comments Read comments Complaint category Internet Services

Trackon Couriers - Loss of courier item

User
 trackonpig on Jan 9, 2013
I had bought a brand new pair of puma shoes from myntra worth Rs 4499/-. Shoes were delivered on the 4ht of August 2011. By mistake, the size 7 chosen by me turned out to be small, so I decided to go for an exchange. So I handed my shoes, well packed to Trackon Couriers to deliver it to myntra at bangalore (from allahabad). But this fraud company gave me no news of the product for a week. The product was not delivered and whenever questioned, they came up with lame excuses that t would be delivered soon and so on.
Their customer care never works!!! Pathetic attitude of the workers at the...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Trackon Couriers Pvt. Ltd. - Delay in consignment

User
 Himanshu Lko on Dec 4, 2012
I have booked a consignment form Delhi to Lucknow on 28th Nov.,12 but till 4th Dec.,12 they didn't deliver the consignment and when I called to there Lucknow office they informed me that your address is out of City so we deliver the couriers only once a week. But when I book consignment from any other courier it deliver after one day....
Complaint comments Read comments Complaint category Movement & Delivery

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