Gems Automobiles — Wrong Charge on usage of my Credit Card | |||
I got my Bike repaired from Gems Automobiles and the total amount for the bill came out to be 9899 INR. The service was okay. However, when I told them that I wish to pay through my Credit Card, they said that for any transaction over Rs. 3000, they're going to charge 2.5% of the total amount against Card Usage Charge. I'm using a Standard Chartered Credit Card and have never come across any such scenarios wherein there is any such extra charge. They insisted on that and charged 247 INR extra from my card which I found was outrageous!!! I asked them to give that in writing and they did the same by writing it on the bill! Was this information helpful? | |||
 2 Comments | |||
Comments
Stealing car parts from your car
ohh Popular forget about going there. I was a great customer and bought swift. When I left my car for repair in the body shop (after a minor accident) I have found my speaker systems were stolen.Luckily we havent left the premises so they stole the speakers from some one else system and replaced it in my car. Asked them what the 5uck is going on. Sir we will fix you in your service visit. I will provide you a new speakers and give you nice offer.
They crash my bonet in front of my eyes and claim that it was done previously.
With the broken heart being a fool I left my car there for the second time. Guess what, they claimed huge amount of money to the insurance and fixed some of the old parts that was on my third visit.
First visit: Car was water washed and the only outer part was fixed. Inner lining wasnt there. shocking the water will spill directly into the bonet and electrical systems. Manager says : "Sir car is fully ready".
Gave warning went for the second time after two days.
Second visit: I have found they have pasted the same old parts still and the part was claimed in the insurance?? Whats goning Onnnnnnnnnn?/????
Spoken to ther area manager and agreed to be fully ready next time.
Third visit: This time I opened my bonet inside to see if everthing alright, GUys please note this down. They tore my cars inner sponge sheet ( Black one) and fixed the bonet and repainted it. It will take only two minutes to carefully remove the buttons and remove it rather than tearing.
What a beautiful and dexterous work done. Besides me there was another customer screaming to the core as he left his car for just a glass replace. Found the car inner doors products were completely replaced with another model. Their car interior use to have the finger click lock system now completely different.
Besides his car seats were torn.
He left his car for just a glass replaced. This car was there as a second car for those one month they stole and replace the parts from his car to the others and charged the money.
BEWARE POPULAR IS STEALING YOUR CAR PARTS AND SELLING OUTSIDE. BESIDES GETTING THE MONEY FROM INSURANCE TOO.
I am even ready to face this a** holes in court as I have collected the enough evidence.
Last but not least. Through a friend from another company I came to know that these guys will change the unhappy customers phone numbers to one of their own manager numbers. Once they received a call from direct Maruthi they will simply boast on their own and after two days change the number back.
ohh Popular forget about going there. I was a great customer and bought swift. When I left my car for repair in the body shop (after a minor accident) I have found my speaker systems were stolen.Luckily we havent left the premises so they stole the speakers from some one else system and replaced it in my car. Asked them what the 5uck is going on. Sir we will fix you in your service visit. I will provide you a new speakers and give you nice offer.
They crash my bonet in front of my eyes and claim that it was done previously.
With the broken heart being a fool I left my car there for the second time. Guess what, they claimed huge amount of money to the insurance and fixed some of the old parts that was on my third visit.
First visit: Car was water washed and the only outer part was fixed. Inner lining wasnt there. shocking the water will spill directly into the bonet and electrical systems. Manager says : "Sir car is fully ready".
Gave warning went for the second time after two days.
Second visit: I have found they have pasted the same old parts still and the part was claimed in the insurance?? Whats goning Onnnnnnnnnn?/????
Spoken to ther area manager and agreed to be fully ready next time.
Third visit: This time I opened my bonet inside to see if everthing alright, GUys please note this down. They tore my cars inner sponge sheet ( Black one) and fixed the bonet and repainted it. It will take only two minutes to carefully remove the buttons and remove it rather than tearing.
What a beautiful and dexterous work done. Besides me there was another customer screaming to the core as he left his car for just a glass replace. Found the car inner doors products were completely replaced with another model. Their car interior use to have the finger click lock system now completely different.
Besides his car seats were torn.
He left his car for just a glass replaced. This car was there as a second car for those one month they stole and replace the parts from his car to the others and charged the money.
BEWARE POPULAR IS STEALING YOUR CAR PARTS AND SELLING OUTSIDE. BESIDES GETTING THE MONEY FROM INSURANCE TOO.
I am even ready to face this a** holes in court as I have collected the enough evidence.
Last but not least. Through a friend from another company I came to know that these guys will change the unhappy customers phone numbers to one of their own manager numbers. Once they received a call from direct Maruthi they will simply boast on their own and after two days change the number back.
Popular Motors — Charging 2.5% on Credit Card Payment
I got my bike serviced at Popular Motors Service, Bannergatta Road, Bangalore. For a simple service they quoted Rs 942. At the time of payment they charged me 2.5% excess as I was paying via Credit Card. They had not informed that this would be the case. When I escalated, the Manager Mr Bliss was extremely rude & unprofessional in his behaviour. I asked for a written note that they are charging me this amount or give me a bill for additional amount. They did not.Why would they charge me extra for paying by Credit Card?
Even if they do, can I not demand a bill for the same?
What is being done for the poor behaviour by the staff