[Resolved]  Canarabank — wrong deduction

Address:

Kanchipuram, Tamil Nadu

From
V.Ranganathan BE,
Retd EE/TNEB
No 13, Ananthaiyangar Street
Uthiramerurer Kanchipuram Dt TAMIL NADU
Pin 603406
Phone Nos [protected],[protected]
Can card no [protected]
To
The Chief General Manager/ consumer complaint Cancard Division
CANARABANK Bangalore
Sir,
Sub:-Wrong Payment to M/s Promertic Testing Pvt Ltd ie for conducting online test ETS/ GRE Gurgon On[protected]@14.03.37 hrs and[protected]@14.05.17hrs for Rs 8827.52&8827.52= Rs 17655.04/= Reg
Ref:- 1) [protected]@canbank.co.in

2) [protected]@canbank.co.in

3) my e mail”s dt[protected] from ranganathan.[protected]@gmail.com and from [protected]@yahoo.com

4) [protected]@canarabank.com
My name is Ranganathan and I retired from tneb services as officer and now residing at the above address I am having the credit card from the year 1997 and regular and prompt payer without any default My creadit card NO is [protected]
On[protected] I used my cancard (credit card) for Registering on line test for GRE/America by ETS/GRE services INDIA Test conducted byM/S Prometric Testing Pvt Ltd Gurgon Hyrayana @[protected]@14.03.37 and same day @ 14.05.17 hrs respectively
While processing the test registration on line test registration in the prometric testing pvt ltd (india test organizer) at their site. On processing in the site of my data at LAST I received a message in computer monitor in the completion report format that an error occurred try latter for registration @14.03.37 hrs and also for the second time @14.05.17 hrs on the same date
Further I want register for the test to my nephew Mr SUDHARSANAN SAMPATHKUMAR
I used my brother City Bank credit card and the online test process was successful and at last recived the cash receipt and acknowledgement for transaction by M/s promertic Pvt Ltd gurgon
My nephew name is Mr SUDHARSANAN SAMPATHKUMAR and residing at 48/58 annikatti street kanchipuram
In the meanwhile I received a SMS from cancard division stating that Rs8827.52 and 8827.52 was used for registration GRE/[protected]@ the above hrs I was very much shocked on seeing the SMS and too much disturbed without usage of card and wrong debit in my account without proper acknowledgement from the test conducting agency
I understand that the machine might be wrongly debit from my card a/c and might be debit to test conducting agency
On the onwards I am sending complaint to CanaraBank Can card consumer complaint division too many officer to set right the defects and also to test conducting agency site contact us site no reply has been received either of that organization I further request you kindly set and nullfy the transaction early
I further submit the following for kind perusal and help the public some the e mails submitted were returned due to some reason I don’t know the reason it might be due to non providing of procedure to whom to contact for report the grievances I request kindly post the correct email for the office to contact in your canara bank URL web site so as to the poor people can sent proper posting of complaint to higher up these is correct procedure kindly in corporate in the web site In such a wayto readdress the complaint how the poor and uneducated poor people can contact and readdress their grievances of the consumer complaint I was very much disappointment to find out the Email id to readdress the complaint I contacted over phone to the following numbers[protected],[protected], [protected],[protected],[protected] ext 23 no proper response received from the officer to hear my consumer complaint with patient and readdresses in this connection I submit that no proper reply received from the officer as well as I spent more than Rs 600/= for phone and without remedy
I request the chairman of Canara Bank may kindly look in to this and modify the web and give complete details of officer to contact for consumer complaint grievance redressed procedure so as to everyone sent complaint I will very much appreciate for this help
Thanking you in advance
V.Ranganathan

From
V.Ranganathan BE,
Retd EE/TNEB
No 13, Ananthaiyangar Street
Uthiramerurer Kanchipuram Dt TAMIL NADU
Pin 603406
Phone Nos [protected],[protected]
Can card no [protected]
To
The Chief General Manager/ consumer complaint Cancard Division
CANARABANK Bangalore
Sir,
Sub:-Wrong Payment to M/s Promertic Testing Pvt Ltd ie for conducting online test ETS/ GRE Gurgon On[protected]@14.03.37 hrs and[protected]@14.05.17hrs for Rs 8827.52&8827.52= Rs 17655.04/= Reg
Ref:- 1) [protected]@canbank.co.in

2) [protected]@canbank.co.in

3) my e mail”s dt[protected] from ranganathan.[protected]@gmail.com and from [protected]@yahoo.com

4) [protected]@canarabank.com
My name is Ranganathan and I retired from tneb services as officer and now residing at the above address I am having the credit card from the year 1997 and regular and prompt payer without any default My creadit card NO is [protected]
On[protected] I used my cancard (credit card) for Registering on line test for GRE/America by ETS/GRE services INDIA Test conducted byM/S Prometric Testing Pvt Ltd Gurgon Hyrayana @[protected]@14.03.37 and same day @ 14.05.17 hrs respectively
While processing the test registration on line test registration in the prometric testing pvt ltd (india test organizer) at their site. On processing in the site of my data at LAST I received a message in computer monitor in the completion report format that an error occurred try latter for registration @14.03.37 hrs and also for the second time @14.05.17 hrs on the same date
Further I want register for the test to my nephew Mr SUDHARSANAN SAMPATHKUMAR
I used my brother City Bank credit card and the online test process was successful and at last recived the cash receipt and acknowledgement for transaction by M/s promertic Pvt Ltd gurgon
My nephew name is Mr SUDHARSANAN SAMPATHKUMAR and residing at 48/58 annikatti street kanchipuram
In the meanwhile I received a SMS from cancard division stating that Rs8827.52 and 8827.52 was used for registration GRE/[protected]@ the above hrs I was very much shocked on seeing the SMS and too much disturbed without usage of card and wrong debit in my account without proper acknowledgement from the test conducting agency
I understand that the machine might be wrongly debit from my card a/c and might be debit to test conducting agency
On the onwards I am sending complaint to CanaraBank Can card consumer complaint division too many officer to set right the defects and also to test conducting agency site contact us site no reply has been received either of that organization I further request you kindly set and nullfy the transaction early
I further submit the following for kind perusal and help the public some the e mails submitted were returned due to some reason I don’t know the reason it might be due to non providing of procedure to whom to contact for report the grievances I request kindly post the correct email for the office to contact in your canara bank URL web site so as to the poor people can sent proper posting of complaint to higher up these is correct procedure kindly in corporate in the web site In such a wayto readdress the complaint how the poor and uneducated poor people can contact and readdress their grievances of the consumer complaint I was very much disappointment to find out the Email id to readdress the complaint I contacted over phone to the following numbers[protected],[protected], [protected],[protected],[protected] ext 23 no proper response received from the officer to hear my consumer complaint with patient and readdresses in this connection I submit that no proper reply received from the officer as well as I spent more than Rs 600/= for phone and without remedy
I request the chairman of Canara Bank may kindly look in to this and modify the web and give complete details of officer to contact for consumer complaint grievance redressed procedure so as to everyone sent complaint I will very much appreciate for this help
Thanking you in advance
V.Ranganathan









Dear Candidate.

Thank you for contacting Prometric. We regret the inconvenience you may have experienced.

We are in receipt of your email. Please be informed that as per our records, a fee o[censored]SD 190 has been applied only once for scheduling of your exam under the confirmation number [protected]. Therefore, you are requested to confirm from your bank and incase it is debited twice from your account; you may send a scanned copy of your bank statement to ETS, USA at [protected]@ets.org for consideration.

Also be advised to consult with your bank as to which account has been charged for the above stated registration.

We hope this information is helpful.

Sincerely,

Candidate Care (India)/RD
Prometric
2nd Floor, DLF Infinity Tower-A,Ff
Sector-25, Phase-2, DLF CityF
Gurgaon-122002, Haryana
Phone:[protected]

’Note- Kindly click www.prometric.com/contactus/testtakers/globalcsform.htm to send us your query, we would be happy to assist you

Dear Sir,

Please inform your card number



Regards
Manager
Customer Relation Section
H.O. , Bangaluru
----- Original Message ----- From: "ranganathan venkatachariar" <ranganathan.[protected]@gmail.com
>
To: <[protected]@canbank.co.in>
Sent: Wednesday, March 02, 2011 7:25 PM
Subject: regarding wrong colection fromcancard rs8827.52+8827.52=17655.04reg

- Show quoted text -
Sir,

My name is Ranganathan. I am having credit card of the canarabank ie
can card and it number ended with7003 I am residing at no 13
ananthaiyangar street uthiramerurer kanchipuram dt
Today I used my card for GRE Test conducted by ETS services India
online two times @14.03.37 hrs & 14.05.17 hrs on[protected]
I received sms reg this actually I have not received any cash receipt
voucher from ETS instead of that on verification error occurred try
latter so that tried for second time
Of late on seeing the sms now I am very much disturbed because I am
retired TNEB employee and for such a big money I have to struggle for
not use this money to actual use and latter I used my brother card and
fixed the test on[protected] @13.00 chennai why it was happened I do
not know kindly refund my money and null and void in the statement
since I have not utilized the money for the required purposes even for
that I was punished please help in this regard I will be very much
appreciated your help I hope you please help and reply
Thanking you in anticipation
ranganathan


********************************************************************************...⇄
This footnote confirms that this email message has been scanned by
PineApp Mail-SeCure for the presence of malicious code, vandals & computer viruses.
********************************************************************************...⇄








Dear Candidate.
Thank you for contacting Prometric.

Please be informed that we require the following information to locate your records

Candidate's Complete Name
Complete Address
Postal Code
Telephone No.
Date of Birth
Email Address

Once we have this information, we will be better equipped to help resolve your query