[Resolved]  General Motors Chevrolet Spark Lt Model — accidental repair not done

I would like to highlight one complaint against Regent Automobiles (authorised dealer of General Motors India).
My car bearing registration number DL3CAE 3240 met with an accident on 3rd of Feb 2009 on the very same day i handed over the car in the gurgaon (haryana) service center of Regent Automobiles and i was told that it will take 04 to 06 days for getting the repair work done in my car and according to the Body shop Manager Mr. Devender and the General Manager of the workshop i was supposed to get back the car on either 9th or 10th.

To My surperise today on 14th of Feb 2009 while confirming the status of my car i have been told that Regent automobiles does not have the parts available in the stock and they can not specify me the vehicle handover date.

i'm stayin in Janak Puri New delhi and my work place is in Noida (U.P.) with ZEE News and it's really very tough for me to manage daily to office without the car, majority of the days i get delayed to work and become a late comer in the office.

I request to you to kindly highlight my plight to the concerned department and people so that the kind of pain and misery i have gone through and the kind of bad experience i had with Regent Automobiles no one other faces that and corrective measure can be taken to rectify the same.

if possible kindly provide me with the contact numbers of the customer grevience cell of General Motors India.

Thankks,
Rajiv.
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Aug 14, 2020
Complaint marked as Resolved 
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hello!iam neeraj of india.i am very dissappointed of GMI's service towards india.i think GMI is not so concerned of india.if it why dont it improve its quality towards its cars.i being the owner of chevy sprk hear many complaints from my onmline friends.they say that GM has been fixing faulty odo's, leaky gear box oil, un availabilty of spares, parts, good workman ship at the it's workshops.though the matiz has done well due to unavailability of parts owners fell dissgused.if daewoo would be in india matiz would be a ever green car.


i think GMI is not taking proper care of its car owners.

if any one could please post this complaint letter to GMI.
I had an experience with Regent Automobiles that is somewhat similar in nature. Regent Automobiles took initiative to make me buy the LT Spark without Airbag. I wanted to buy in a day. They took the SBI/New Delhi Account Payee cheque of Rs. 3, 48, 744/- on 06th May'09 giving me a calculation towards the cost of the LT Model with the Metallic Platinum colour for Gurgaon Registration and after 55, 000/- rebate as the exchange offer.
The car without any number plate or temporary registration number was finally delivered to me on 10th May evening but the invoice amount does not match at all.
The temporary Delhi Registration Number was sent to me on 10th evening and so far no registration of Haryana has been done.
I am really sad to see the involvement of GM India. I had spent a month in training with GM Locomotives in Chicago and London Ontario (Canada) and thus when I find such awfully irresponsible dealers of General Motors India (GMI) makes me disheartened to a great degree. I am suffering quietly and really do not know how to get the justice.
Parthasarathi
yeah, i was too harassed by the dealer in chandigarh. first at the time of purchase of my spark, then at the services.
this time i had to go for wheel alignment and checking loosened horn wires. after a long four hour wait, the next day i experienced the same problems thanks to the so called "SKILLED TECHNICIANS AND ENGINEERS" . i should have opted for a local garage for service.
dear sir,
i have purchased Chevrolet Aveo 1.4 LS from Triumph Motors, Alwar in the name of Mrs. Shweta dwivedi Whose Chassis no. M8HJ18828& Engine no. F14D37053131 this vehicle perform very good only for one month but from Second month Onwards vehicle RPM High At Ever Start & Reduces After 1 Minute, & Avergae reduces to 10 to 10.5 from 15 to 16 km/liters.
After that i complained to Alwar Dealer four to five times but i don't get any solution, after that i complaint to your tool free no. (Customer Care) from where alwar dealer brought our vehicle again 2 to 3 times at workshop but still my problem is same in the meantime my vehicle got another problem regarding noise in front wheel at the speed of 10 to 50 & rear tyre ( Inner Side) got damaged. in layman's language ( Tyre Khana from inside).

on 10 may 09 my vehicle has been checked by tech 2 ( a device) but problem remains same. after then they told me to take the vehicle to Jaipur workshop for checkup we went to jaipur on 1st june 09 but problem remains same. in between these process i have purchased three spark for my family & 2 fro my friends but now i am very much afraid that if my Aveo's problem is not rectified yet in 6 month then what will happened to rest of 5 spark's which i have purchased.
Sir i am businessman & my vehicle's average running 100 km / day approx. after calculating i am getting loss of 100 to 150/rs per day loss & mental tension is there. you please tell me what to do?
today i decided to gave back my all the vehicles to the company.

waiting for some favourable response from your company very early.


sincear regards

Deepak Dwivedi
[protected]

Chevrolet Spark — ACCIDENTAL REPAIR

i met with a minor accident in my chevorelet spark. i had given my car to thrissur (kerala) gm service station for the accidental damage works.
i met the insurance company person and he completed the inspecion and given the order to repair the same within 2 days.

still after 20 days of the inspection date the car dealer didnt complete my accidental damages, which the car dealer can complete within 4 days of time.

they are blaming on the staffs and other things for the delay.

the very poor experinece which i ever had in my life time like this.

dont buy any of the chevorelet cars in INDIA as they are not well equipped for the things after sales.

real story from a car lover.

never buy from GM. specially from KERALA.


SURESH : [protected]

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