[Resolved]  Gifts-To-India.com — First Raksha Bandhan Gift delivered incomplete

Address:

Delhi

WARNING TO ALL PEOPLE DON'T DO ONLINE SHOPPING FROM GIFTS-TO-INDIA.COM. YOUR ORDER WILL NEVER BE DELIVERED AND THIER CUSTOMER SERVICE IS WORTHLESS.

IF YOU DO THEN YOU WILL REGRET.

You wrote ( 8/14/2010 4:21:15 PM ) :Dear Mr. Suresh,

Hereby I am sorry to inform you that Receipent Mr. Vikram Jadolia received the order nr. HGTI-[protected] incomplete, The packet consist of 350 gm Sweets and Rakhis.
Thali with Roli , chawal is not included, Sweets Peda also less as I have ordered 500 gms.

Kindly request you to investigate and send the order in good order and complete.

This really discouraged us.

I am waiting for your response.

Kind regards
Gita
MADHUMITA2 ( 8/16/2010 12:12:35 PM ) :Dear Gita

Greetings from us.

We really apologize for the inconvenience caused to you.However, this is to inorm you that after speaking with the recipient we came to the solution that we will deliver the Pooja Thali with Haldirams Kesar Pedas 500 Grms and it will take two to three working days to get it delivered.

You can also contact us on our customer service no. [protected], [protected], [protected] for further details between 8.30am to 7.30pm

Thank you for visiting our website
Regards
Customer care



You Wrote ( 8/19/2010 6:21:07 PM ) :Dear Sir,

Can you please confirm the the gift has been sent as receipent didn t received anything yet... and neither they have been called .

Kindly confirm and send us the track and trace number.
Regards Gita
DASHISHA ( 8/19/2010 8:15:38 PM ) :Dear Sir/Madam

Greetings from us.

This is to inform you that your order will be delivered very soon.

Thank you for visiting our website
Regards
Customer care



DASHISHA ( 8/19/2010 8:16:18 PM ) :Dear Sir/Madam

Greetings from us.

This is to inform you that your order will be delivered very soon.

Thank you for visiting our website
Regards
Customer care



DASHISHA ( 8/19/2010 8:16:28 PM ) :

You Wrote ( 8/21/2010 12:15:45 PM ) :I am sorry but this is not acceptable.
We called last Sunday and were informed that it will be deleivered on 16 August.
Now today it s saturday.

I cannot accept such a delay.

If this cannot be handled then I request to refund this transaction.

Thanking you. Sorry to say but very bad quality service.

Kind regards
Gita Bhadoria

If this is
DASHISHA ( 8/21/2010 1:54:29 PM ) :Dear Sir/Madam

Greetings from us.

We really apologize for the inconvenience caused to you.However we had already despatched from our end and so it will be delivered very soon.

Hope to serve you better in near future.

Thank you for visiting our website
Regards
Customer care


You Wrote ( 8/25/2010 12:14:29 PM ) :I am not surprised as the packet is not delivered till today.

So I need to have the refund.

Regards
Gita
DASHISHA ( 8/25/2010 1:31:39 PM ) :Dear Sir/Madam

Greetings from us.

This is to inform you that as the Pooja Thali with Haldirams Kesar Pedas 500 Grms had already been despatched from our end and as it is of courier items so it takes time to get delivered.

Your patience in the interim period will be appreciated.

We’ll do our best to help you

Thank you for visiting our website
Regards
Customer care

======================

I made a second query regarding the same but
Enquiry Ref. No. CSD[protected]

There is already the enquiry but unfortunately there is no response, and I am sorry to say that I have n patience. Thus I request you to do the refund of the order as it has not been handled properly and now even Rakshabandhan is also gone but I must say this is really a bad service and I will be posting about your service on the consumer form to know people about your service and bad experience.

I have asked to deliver on time and I was told that on monday 23 august it will delivered but nothing happened. I have asked for refund but they just say have patience, I am sorry it is not acceptable.

Thanking you.
Gita
DASHISHA ( 8/28/2010 10:52:38 AM ) :Dear Sir/Madam

Greetings from us.

We really apologize for the inconvenience caused to you.However it is really difficult from our end to refund as your order had already been despatched from our end and it will be delivered very soon.

Sorry for the inconvenience caused to you.

You can also contact us on our customer service no. [protected], [protected], [protected] for further details between 8.30am to 7.30pm

Hope to serve you better in near future.

Thank you for visiting our website
Regards
Customer care