[Resolved] Great Eastern Appliances Pvt. Ltd, Kolkata — Refuse to Service within Warranty Period | |
I purchased "Glen 8010 Dry Iron' on dtd. 28.02.08 from Great Eastern Appliances Pvt. Ltd, 290.G.T.Road, kazipara More, Howrah - 711102. when Iron started to given problem, I contanct to Seller (G.E.A Pvt ltd) for servicing/repairing in last week.They refused to repair it & they said its service period was over, but as per Warrenty card it is clearly written that it is within 2 years from date of purchase. Requested to take immediate needful action. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
It very bad, why company refused to repairs even it in warranty period written on Warranty Card
Reply
I very regretfully like to mention that your service system is not to the mark. I had purchase a Godrej GMC 30E09 BLGX MWO (micro oven) memo no.DH/CM/15723/09-10 dated 25.01.2010.
I had made a complain and the same was noted by your Nikita on 29.01.2010.but still after several telephonic complains no one has turned up to assist the problem.
My contact No.is [protected].
Kindly look into the matter and assist my problem.
I had made a complain and the same was noted by your Nikita on 29.01.2010.but still after several telephonic complains no one has turned up to assist the problem.
My contact No.is [protected].
Kindly look into the matter and assist my problem.
I have been seeing the advertisement in the Media against the Diwali scheme being announced by Great Eastern. Since I noticed the scheme is attractive (10 Ltrs. AO Smith Water Heater with 1 OTG and Dry Iron with an Offer price of Rs.5990/-) I had gone ahead and booked for one. However, when contacted they were telling it is Jaipan Heater and not AO Smith. How can a company of Great Eastern repute do such cheap selling tactics in a peak selling season. You have been releasing this advertisement clearly projecting AO Smith Heater in the ads repeatedly. Like many other customers I am also cheated now as I had given up another lucrative offer of someone else and opted for this. Now, please let me how are you going to compensate my damages immediately failing which I will be forced to take up this issue with suitable forums apart from giving sufficient media coverage.
Your early response is awaited.
Thanks,
Ramachandran
[protected]
Your early response is awaited.
Thanks,
Ramachandran
[protected]
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