Great Eastern Appliances Pvt Ltd — Miss-guidance of products

Address:North 24 Parganas, West Bengal

Hello Sir/Mam,
My name is Debjyoti moitra, I have bought a Samsung laptop from a well-known company of west bengal that is Great Eastern Pvt. ltd. And the sales person assured me to give a gift hamper i.e a toaster and i have a written proof for that sir/mam. I have bought the product on[protected]. Address of the company is Shop no-2, green view, HSG, BL-D, 27/1, B.T. Road, LP-145/10, kolkata-700058, phone number[protected]. The sales person told me to call him after 1 week that is on[protected]. When i called him he told that the offer is over bt the time of purchasing he didn't told me about these thing. And told me to call him next day again when i called him today he miss-behaved with me and told me to do whatever i want or whatever i wish to do. They are not even scared of consumer court. The name of the sales-person is "NILMONY" and his contact number is (0)[protected]. My Tax cash memo no: KM/CM/05687/12-13. And VAT no. : [protected]. They have harrased me for more than 1 week. And I need Help.
Thank you,
Debjyoti Moitra
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Hello Sir/Mam,
My name is Debjyoti moitra my contact number is (0)[protected] and my email id is [protected]@gmail.com. I have bought a Samsung laptop from a well-known company of west bengal that is Great Eastern Pvt. ltd. And the sales person assured me to give a gift hamper i.e a toaster and i have a written proof for that sir/mam. I have bought the product on[protected]. Address of the company is Shop no-2, green view, HSG, BL-D, 27/1, B.T. Road, LP-145/10, kolkata-700058, phone number[protected]. The sales person told me to call him after 1 week that is on[protected]. When i called him he told that the offer is over bt the time of purchasing he didn't told me about these thing. And told me to call him next day again when i called him today he miss-behaved with me and told me to do whatever i want or whatever i wish to do. They are not even scared of consumer court. The name of the sales-person is "NILMONY" and his contact number is (0)[protected]. My Tax cash memo no: KM/CM/05687/12-13. And VAT no. : [protected]. They have harrased me for more than 1 week. And I need Help.
Thank you,
Debjyoti Moitra
hi i am harshit pandiya and i had availed this offer as well. there was no problem regarding my gift and i too won a toaster. i had asked the last date of the offer regarding this gift and told me to call within a week probably for claiming the gift. the day of the call would be within the limit period of the offer. As per told by the salesman i did gave a call and they told me whether i want it to be dropped in the house or would i collect from the shop. i choose the later and got the gift. It was a toaster as well. i have been buying most of my home appliances from great eastern and have never heard of such complains before as they are very careful regarding this. I think you have called way after the offer was over not noting the details.

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    'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
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