[Resolved] Gsm Reliance — Overcharging in fees of duplicate sim | |
Respected Sir, I m Gagandeep Singh, belong to jalandhar religion. My mobile number is [protected]. On 8 october i lost my sim. On 9 october i went to reliance care center, oppo. KMV college, jalandhar at 11am. They demanded 200rs for duplicate sim. I was not aware of cost at that time. They gave me sim. I wait till evening 6pm after that went back and asked about no activation. They told to wait 2 hours more. I came back home. Nextday i checked, my number was not working. I made call to customercare, they told me about real cost. I went again and asked about sim then they activated it again. I asked for bill they told me they do not have bill book and come after 4pm. I went again, this time they told me to come again after half hour. They dont have any manners and use a disgusting language. My alternate number is [protected]. Pls take some action. They are nt able for such responsible work. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
my name is parmeshwer singh ...my no is [protected]...i lost my sim before two days back ..i went nearest reliance shop(jalalahalli cross)...i told them about it...and i request for a duplicate sim...they people dont have stock...i ask when i will get then they are telling come after noon .today, tomorrow some times they dont know ...this is the way to work for a company...its better they work for begger...begger is so much better then them...again i went other place in bagalgunte that man is asking for 100 rs ...i told him ...other place they are giving 20 rs...why so different from there...then he told...here it is 100 rs ..i[censored] want to take ...take ..otherwise go...who wil buy this company product...i wil suggest to my friend...never buy
Reply
Hello Sir,
I want to give this in your kind notice that I have purchase a duplicate SIM Card from Reliance Mobile Store, ALIGARH (DELHI ROAD NEAR GRAND SURJEET CINEMA) today i.e. 10th sept 2013. A person over there he charged me Rs. 200 for that duplicate SIM but when i confirmed it from other Reliance Mobile retailer I came to know that in actual Duplicate SIM Cost is Rs. 25 Only. After that I went to Reliance Mobile Store, ALIGARH (DELHI ROAD NEAR GRAND SURJEET CINEMA) asked him why he charged me so much because as per the rule charges remain same for the product in all mobile store he misbehaved with me and said i'll not return the money.And Also I asked them to give me payment slip or any other slip of money recieved they misbehaved me.From how long and from how many customers he has been charging so much I dont know. I want to know is this right to charge more than prescribed cost from any customer. I want my money back and please ensure that strict and necessary action should be taken in this matter. I am looking forward for kind, quick and positive response from you soon. I'll wait for ur responce...thank you
MY MOBILE NO. IS [protected] UP ALIGARH
MY email id is [protected]@gmail.com
Regards, FARID KHAN,
ALIGARH MUSLIM UNIVERSITY ALIGARH UP
I want to give this in your kind notice that I have purchase a duplicate SIM Card from Reliance Mobile Store, ALIGARH (DELHI ROAD NEAR GRAND SURJEET CINEMA) today i.e. 10th sept 2013. A person over there he charged me Rs. 200 for that duplicate SIM but when i confirmed it from other Reliance Mobile retailer I came to know that in actual Duplicate SIM Cost is Rs. 25 Only. After that I went to Reliance Mobile Store, ALIGARH (DELHI ROAD NEAR GRAND SURJEET CINEMA) asked him why he charged me so much because as per the rule charges remain same for the product in all mobile store he misbehaved with me and said i'll not return the money.And Also I asked them to give me payment slip or any other slip of money recieved they misbehaved me.From how long and from how many customers he has been charging so much I dont know. I want to know is this right to charge more than prescribed cost from any customer. I want my money back and please ensure that strict and necessary action should be taken in this matter. I am looking forward for kind, quick and positive response from you soon. I'll wait for ur responce...thank you
MY MOBILE NO. IS [protected] UP ALIGARH
MY email id is [protected]@gmail.com
Regards, FARID KHAN,
ALIGARH MUSLIM UNIVERSITY ALIGARH UP
Dear Gagandeep,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare