GTM Teleshopping / Nazar Suraksha Kavach — Damaged Product Delivered
Subject : Replacement of Defective " Nazar Suraksha Locket " , Order No : 970-609
Reference / Complaint Number : 52L23
Seema Saxena , This is in reference to our telephonic discussion on dated 04-July-2010 and reference number : 52L23 that i received "Nazar Suraksha Kawach" by courier and made a payment of Rs.2500/- to delivery person. When i opened the packet one piece i:e " Nazar Suraksha Locket " found defective.
As per your suggestion i have sent you by registered / speed post on dated 06-July-2010 but still i have not received the replacement.
This is Height, you people committed that if the same is not work money will be replaced. Its already more than 10 days passed and still i have not received the replacement than how can the customer will get the money back in 30 days.
I called more than 4 times to your customer care and speak to you as well. Need immediate attention on the logged call number and RETURN MY MONEY BACK as soon as possible as i am not interested in your product.
Atul Kumar Arya
# 3335/1 , Sector : 23-D
City : Chandigarh - U.T - 160023
Ph No : 0172-2720694 , 09988488090
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