[Resolved]  H P Gas — Issue of DBC

I have a strong complaint about Non Delivery of second gas cylinder for domestic use by H P GAS and I want this complaint to be Highlighted in National News Papers like Times of India , Indian Express , Hindustan Times ,..etc.

Atleast 3 ( Three) times I had mailed this complaint to the internal H P gas complaint cell but they are so careless that they are not even responding to a normal customer ,they are everytime sending mail and asking me to call Distributor and H P Gas, pune ofiice ,who are further careless People,again and again ,M/s Kiran Gas ( an Adhoc Distributor ,to whom H P Gas has
forcibly and without any intimation transferred my connection from another careless H P gas Distributor
Yashoda gas in Hadapsar area of Pune)

Before 2 years I booked a second Cylinder ( DBC Booking No.2657 in Nov ,07)as we are a family of four members and for refill there is no certain time limit fixed by the H P gas ,Neither there is any Notice at Distributor Offices ,which are more like a road side " Pan Shops" ,has NO ACCOUTABILITY towards there customers.To get refill for H P Gas one has to go through a very painfull process and literally beg to the Distributors for the Refill ,and above all last 2 years I`m crying to get a gas cylinder .

Here I START THINKING AM I BELONG TO A DEMOCRATIC COUNTRY?
THE PEOPLE ARE LAST PRIORITY AND GOVERNMENT AGENCIES BEHAVE THE WAY THEY WANT BECAUSE WE DO NOT REACT AND PERSUE OUR SYSTEM TO THROW THESE PEOPLE OUT .FOR THERE CASUAL AND CARELESS ATTITUDE TOWARDS A NORMAL INDIAN MAN.AND THE PEOPLE WITH SPECIAL TAGS LIKE BIG CONTACT GET THE RESOURSES USED FRON A QUOTA OF A NORMAL HUMAN BEING.
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Aug 14, 2020
Complaint marked as Resolved 
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HP Gas — time limit to receive refilled cyllinder and the procedure

Resp Sir/ Madam,
I want enquire about that
what is the time limit to receive the refilled cyllinder from the dealer?
What is the procedure of delivery of refilled cylinder?
What is the procedure of logging a complaint against it?

H P Gas — DBC

The agency Matra Chaya in Ajmer is not giving DBC after numurous requests. The 1st application was given on 25/06/2009. The request no. is 651. The consumer no. is 716408.

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