The body lock that fastens the battery of my Haier Z701S mobile got broken. I contacted the Authorised Service Centre of Haier Mobiles, M/s Bhagwati Computers Craft, E-58, Ground Floor, Guru Nanakpura, Jail Road, Tilak Nagar, New Delhi-58, for the replacement of broken lock. Since they did not have the said spare of this model, they spoke to their head office about the matter. They were told that the body lock per se is not available and hence the entire body shell of the mobile needed to be changed. I enquired about the cost of replacement of entire body shell of Haier Z701S but they just could not tell me. Later after lots of persuasion and repeated requests the authorised service centre, assured me that the rate and availability of body lock or body shell, shall be intimated to me in a couple of days. But it's been a week since then and I have yet to hear from them.
It may not be out of place to mention here that I had gone to Delhi all the way from my home town, Jammu, J&K exclusively for getting my mobile repaired.
Kindly look into the matter and help me refurbish my mobile at the earliest on one hand, besides preventing the fair image of Haier Mobile Service Centres from getting tarnished, on the other.
Thank you so much.
Looking forward to hearing from you sooner than later.