[Resolved]  HCL Laptop (Me) — DVD drive of the HCL LEAPTOP (HCL ME) serial number 9094AX103580 cannot recognize and type of CD and/or DVD

Address:Nadia, West Bengal

I already informed HCL about the problem with my Laptop's DVD player on Fri, Apr 23, 2010 at 12:48 AM
It is not working better to say not detecting any type of CD, DVD, Both Bootable and non bootable.
They have suggested me to cantact the following service numbers but I am again sorry to say that these telephons are not working.

Phone Number-[protected]- Msg send but no reply comes.
Phone Number[protected] not accessable.
Phone Number-[protected] - no one receive the phone cal.
service and Support- Not working, (HTTP Status 500)
Sir, I and my research group brought three HCL laptops and my experience with HCl is not good.
I have registered my Laptop with you and the details are agin furnished for your actions.
HCL LEAPTOP (HCL ME) serial number 9094AX103580.
Brought from- Saboo Computers Pvt. Ltd.KOLKATA
Date-06/10/2009
Buyer's Name- Nazmul Islam
B-10/102,Kalyani-741235.
I am using Windows Vista from almost the date of purchasing the
laptop.

Please do something to solve my problems.


--
::::::::::::::::::::::::::::::::::::::::::::::::::::::
Nazmul Islam
Lecturer
Department of Basic Science & Humanities,
Techno Global-Balurghat
Research Scholar
Quantum Chemistry Laboratory(QCL)
Department of Chemistry
University of Kalyani.
Ex-coordinator,Department of Chemistry,Global Environment Research Foundation(G.E.R.F.)
(Out Reach College of Post Graduate Degree)
University of Mysore.
Ex-visiting Faculty, Chakdaha College.University of Kalyani.
Ex-counsilor, Kuvempu University(Karnataka).
email-nazmul.[protected]@gmail.com
nazmul.[protected]@rediffmail.com
[protected]@yahoo.co.in
[protected]@livein.com
Phone:[protected]/[protected]

""Density is the Goldmine''"
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I made a complaint No. [protected] on 12.07.2010 for replacement of key board and problem in CPU to my PC. It was replaced after several requests and reminders to customer care and their senior Shri Sampat. In this connection, I talked to Mr. Om Prakash, Shri Ram, Shri Robin Singh and others also. Ultimately, after several requests and reminders, key board was replaced on 24.7.2010 but the engineer came to attend that SMPS needs to be replaced because CPU's On/Off is notworking. When, today i.e. 3.8.2010, I talked to Shri Ram and Shri Robin Singh at HCL phone No. [protected], they replied that Engineer who came to attend the call on 24.7.2010 should not taken the SPMS. Till today it has not be received and my PC is not working. The executives in the Customer Care of HCL is listening properly. Kindly look in to the matter and direct the concerned person to do the needful at the earliest.

NC Pal
G-30/449, Sector-3,
Rohini - 110085
(M) [protected]

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