[Resolved]  HDFC Bank — AMT deductions - Paltan Bazar ATM

Address:

Assam

I have SBI ATM-Debit card[protected]) against my Savings Bank account in SBI, NEHU Branch, Shillong ([protected]). On April 1, in Guwahati, I went to HDFC ATM ( P1CNGWO1)at Paltan Bazar, Guwahati around 3 PM to withdraw Rs. 30,000/-. When I asked for Rs. 15,000/- initially, I did not get any money. When I tried again, it asked for opting lesser amount. So I asked for Rs. 10,000 and I got the money. I repeated the process two more times and got Rs. 10,000/- each. The transactions record numbers are 8146, 8147 and 8148. When I did last time the balance amount is shown as Rs. 166078.14. But after returning to Shillong, when I saw Mini Statement from SBI Bank ATM, I found that Rs. 10,000 is shown as withdrawn six times on April 1. It appears that Rs. 60,000/- is deducted from my account, when I actually took only Rs. 30,000/- from HDFC ATM.

I request the bank to look into this anomoly and ensure that Rs. 30,000 taken from my SBI account is deposited in my account at the earliest.

With regards,

Dr. H. Srikanth
Department of Political Science
North-Eastern Hill University
Shillong