[Resolved] HDFC Bank — conversion of zero balance a/c to saving a/c without information | |||
As i have a zero balance salary a/c with HDFC Bank.without information they turned my a/c to saving a/c.several other charges are being deducted from my a/c,when i informed this thing to HDFC they said it might happen that your salary would not be credited to this a/c for 2 to 3 month but my salary was credited to this a/c only as i was receiving the salary in this a/c.later on after many days they said you need to submit the proof that still you are working with this company.I submited the proof on my company's letterhead that i am still working with this company & submited in the HDFC Kalka ji branch.Their they said your a/c will be converted to the zero balance salary a/c within 4 to 5 working days.Now it is more than 10 to 12 working days nothing happened agained i complained for the same they said we will resolve this in 7 days.Then I received the call from bank they said we are unable to locate this letter,they said you need to submit the new one as it might have been misplaced.now my company is not providing the new proof,asit is a carelessness of HDFC & I am suffering.they don't know what is the exact reason for this as if i am asking any thing about the a/c conversion they tell me a story because they dont know exactly what happened & i am being suffering from this Bank. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear
It is the primary duty of you to check with the bank about account Balance maintainance instructions. As you well aware of a fact that banks never maintain any accounts at free of balance where u are not maitaining an account with a charitable institution.
Request you to think before blaming an organisation
It is the primary duty of you to check with the bank about account Balance maintainance instructions. As you well aware of a fact that banks never maintain any accounts at free of balance where u are not maitaining an account with a charitable institution.
Request you to think before blaming an organisation
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HDFC Bank — Balance Debited to my A/C without any Information
Respected SirI, Vivek Kumar Singh, opend a saving a/c [protected] in last year in HDFC Bank Mayur Vihar Phase II Branch. Till the A/C opening I am suffering from so many problems and I am not satisfied with the services of the bank.
In the month of January bank has been debited Rs. 750 for the not maintaining the Average Quarterly Balance (AQB). I requested so many time for the Monthely statement service on my mail so that I could check my a/c status and maintain the AQB. But they did not provide this service to me.
Now again they Debited Rs 100 on 22nd Feb & Rs. 200 on 23rd Feb 2008 for the phone banking charges. When I asked in nearest branch they told that Phone banking is chargeble if Customer is not maintaing the AQB. But at the time of opening the A/C they did not mention this so I was not aware about this.
My piont is that if bank is not giving information about the charges or conditions are not clear so how can I come to know?
This is the fault of bank that they did not provided the Monthly Statement that's why I could not maintain my AQB. Also they did not mention that Phone Banking is Chargeble is AQB is not maintained. Kindly take the appropriate action regarding this