HDFC Bank — Applying more interest

Address:Darjeeling, West Bengal

I had applied for Gold Card which is for Rs.30000. I was unable to make payments for several months and after few months I started paying Rs.2000 p.m as I was told at the time of taking the Card. I got to know that the outstanding amount had gone up to Rs. 52000. I was shocked and talked to representative at call centre, they told me to pay Rs.2200 p.m and there will be no interest applied. After making 4 payments amount of Rs. 8400 within 2 months, I called to check the outstanding balance and they told me it is Rs.51000. Now after 3 months they have sent me letter stating an amount of Rs.59641. In this way I will keep paying them my whole life.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information