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HDFC Bank Credit Card — Not received the card
My name is c.Vinod Kumar,mob # [protected].I had lost my card,do not know the credit card number currently.I have called the support and blocked the card.
They said they would ship the new card in 10 days to my address and has charged my account for new card.
From then I did not hear any thing from the bank nor received the card.So I called the support recently and
asked for the status.They are now telling to give a letter to the bank manager for getting a new card which
would take another 10 days.The reason why I am writing this to you is I should have been told about this
procedure when I had first contacted to block your card.I was in assumption that I would receive the card
in few days.I am now waiting for the card to pay the outstanding and go for a next purchase.
But I still have not received the card.But they have levied an extra fee,over due charges on my account
with out even sending my card.I then called them and clearly said I will not pay any charges unless I
receive my card.But still they are refusing to send my card to the latest address.
The very foolish part is they are telling me that we could send a card to the newly updated address but
they are sending me over due charges bill and monthly bills.
Please help me.
Thanks in advance
c. Vinod Kumar,
Mob : [protected]
I am very much concern about my statement and very frustrated with the way I am getting service from them.
Dear Mr Kaushal,
We regret the inconvenience caused to you. We will take this up with the concerned teams. Please write to [protected]@hdfcbank.com with your card and contact details and reference number TTU[protected]. We will get in touch with you over this.
Regards, HDFC Customer Assistance
We regret the inconvenience caused to you. We will take this up with the concerned teams. Please write to [protected]@hdfcbank.com with your card and contact details and reference number TTU[protected]. We will get in touch with you over this.
Regards, HDFC Customer Assistance
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hdfc bank/credit card — not receving my bills
i bought a credit card from hdfc in feb. since then i am not receving my bills. company is not sending me the bills.my card number is [protected]. i have reqested for address change from my office to my home. but nothing happened.