[Resolved] HDFC Bank Bank Credit Cards — Unauthorised Fund withdrawal after settlement | |
HDFC CC NO [protected] settled with bank. Settlement Letter Ref No:069942 via 2 cash installments of Rs 17685 & 2500(Total Rs. 42685) dated 27/01/10. However my HDFC Salary Sav A/c [protected] was marked lien without information on 06/03/2010 & all funds were captioned for the CC balance of Rs. 25493.75 on 21/03/2010. I have completed settlement as per the banking laws & with completed honesty. I have void Settlement letter from bank for the same. Now Bank ceased & withdrawn salary from my Salary A/c for illegal outstanding of Rs. 25493.75 by claiming invalid Settlement. I am in Financial Crises due to which I am not able to sustain my Family of my wife & 2 year old son. Also I am not able to pay my Housing Loan EMI creating a jeopardized situation for me. I have communicated this issue with HDFC Branch Personal Banker Mr Bipin Sivdasan (Tel:[protected] and he has escalated this to the Legal Manager Dipti Parik (Mob: [protected] Tel:[protected]/5) but haven’t received any response from them. Also I have send the letter to Chennai office and Logged complaint to HDFC bank Customer Care with Ref No: [protected]. But haven’t received any communication from them. I want Serious Legal Action against HDFC Bank with reversal of the withdrawn Funds from my salary a/c and Compensation of Rs.25000 for the loss occurred due their harsh steps of ceasing my a/c. Also removal of my name from CIBIL List of Defaulters. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
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We regret the inconvenience caused and would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your contact and credit card details, as well as your salary account number. Please mention the id number TTU[protected] in the subject line. Once we receive these details, a bank representative shall contact you.
Additionally, we request you not to post sensitive information such as your credit card or account number on a public forum such as this, as it may lead to your account being compromised.
Regards, Customer Assistance, HDFC Bank