[Resolved]  HDFC Bank Bank Credit Cards — Unauthorised Fund withdrawal after settlement

HDFC CC NO [protected] settled with bank. Settlement Letter Ref No:069942 via 2 cash installments of Rs 17685 & 2500(Total Rs. 42685) dated 27/01/10.

However my HDFC Salary Sav A/c [protected] was marked lien without information on 06/03/2010 & all funds were captioned for the CC balance of Rs. 25493.75 on 21/03/2010.



I have completed settlement as per the banking laws & with completed honesty. I have void Settlement letter from bank for the same. Now Bank ceased & withdrawn salary from my Salary A/c for illegal outstanding of Rs. 25493.75 by claiming invalid Settlement. I am in Financial Crises due to which I am not able to sustain my Family of my wife & 2 year old son. Also I am not able to pay my Housing Loan EMI creating a jeopardized situation for me.

I have communicated this issue with HDFC Branch Personal Banker Mr Bipin Sivdasan (Tel:[protected] and he has escalated this to the Legal Manager Dipti Parik (Mob: [protected] Tel:[protected]/5) but haven’t received any response from them. Also I have send the letter to Chennai office and Logged complaint to HDFC bank Customer Care with Ref No: [protected]. But haven’t received any communication from them.



I want Serious Legal Action against HDFC Bank with reversal of the withdrawn Funds from my salary a/c and Compensation of Rs.25000 for the loss occurred due their harsh steps of ceasing my a/c.

Also removal of my name from CIBIL List of Defaulters.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr Dhumal,

We regret the inconvenience caused and would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your contact and credit card details, as well as your salary account number. Please mention the id number TTU[protected] in the subject line. Once we receive these details, a bank representative shall contact you.

Additionally, we request you not to post sensitive information such as your credit card or account number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank
If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:

Here is the link, go to complaint form:

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Share this with other victims as well and spread consumer awareness.

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