[Resolved] HDFC Bank Bank (HDFC Bank Credit Card Division) — HDFC Credit Card Division

abhikhandelwal

from Bengaluru, Karnataka

Address:

Nagpur, Maharashtra

I Chandresh Khandelwal (+[protected] & +[protected] is a HDFC Credit Card Holder want to convert my credit card payment into 12 month EMI option (Which is offered by HDFC Bank), so I called to HDFC credit card customer care center. They told me the term and conditions such as the interest rates which will be applied for this process and also force me to buy an health insurance plan.I was ready to pay the interest but they told me that if I will not purchase that insurance plan, they will not convert my credit card payment into 12 months EMI. So please help me, How can they force a customer to buy a health insurance plan.

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Aug 13, 2020

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you.We will look into your concerns from our end. Please write to [protected]@hdfcbank.com from your registered email address with your card and contact details and reference number TTU[protected]. We will get in touch with you over this.