[Resolved]  HDFC Bank Bank Branch Sector 63 Noida — Misappropriation of my money

Address:

Uttar Pradesh

Sub: Gross misappropriations & incorrect deductions from my savings account no: [protected] without intimation

This is to inform you that I have a savings account [protected] in your branch. I had requested for an FD account of Rs. 45000/- for one year. The FD account [protected] was opened on 22.02.2010 and its maturity was due on 10.03.2011.

However, recently when I checked my account statements online, I found out that there was no mention in the account statements anywhere as to what happened to the maturity amount of the FD which got matured in 2011. The same should have been credited to my savings account after maturity. The same is not reflected anywhere in my account statements.

Further, I found out that my FD account has been renewed without intimation on 26.03.2012 with a current amount of Rs. 42097.54/-. The maturity for the same is on 11.04.2013.

I never received the renewed FD statement on our permanent/communication address, nor any call on the registered mobile number nor any written communication on the communication address for the same.

Interestingly, even the renewal of the FD account is not reflected in my account statement.

Further, I find that after the inexplicable deductions of the bank, when the account balance reached below Rs.10000/-, the bank started deducting an amount of Rs. 827.25/- every quarter without ever intimating us. Later, when the balance amount reached below Rs. 5000/-, another amount of Rs. 275.75/- initially and later Rs. 393.26/- started getting deducted from my savings account every month.

And shockingly now my account balance is approx 2500/- only!!

Now, I have following observations & queries that you would like to comment on:

1) Why was my maturity amount of the FD of Rs. 45000/- not credited to my savings account?
2) Why there is no reflection of the FD amount any where in my account statement during 2011 or in 2012?
3) Why was the FD renewed suddenly in 2012 without prior intimation to us in any form?
4) Why was all such deduction initiated without ever intimating to us?
5) If the FD amount was credited to my savings account as it should have been, then my balance amount would never have reached below Rs. 10000/- or Rs. 5000/-and all such deductions would never be applicable.

The above observations clearly indicate misappropriation of my money by the bank and its staff.

I request you to kindly get me refunds of all the undue deductions to my savings accounts with due interest.

Thanking You



Yours sincerely



(Sudha Tiwari)
M: [protected]/[protected]