[Resolved]  HDFC Bank — Preclosure of House loan

I had taken a home loan from BANK OF PUNJAB (converted into Centurian Bank Of Punjab) CBL HOME LOAN ACCOUNT NO 79LA1221322) in my name. For the same I had requested for pre-closure of my loan account and on June 4th, 2008 received the statement for the Outstanding Loan amount from HDFC Bank, Sector-10A Gurgaon ( Haryana) wherein the total amount payable was Rs.8, 16, 945.66 including the pre-closure charges which was Rs.16854.Finally I made the payment of Rs.802635 on 15-07-08 vide Demand Draft no. 973429. Again I had received the statement regarding the outstanding loan amount of Rs. 26168.65 on 24-11-08 from HDFC Bank, Deer Park Branch New Delhi. Then again I made the payment of Rs. 26159 vide Demand Draft No. 973751 on 25-11-08 and Rs.10 by cash (RECEIPT no.[protected].
I am following with the HDFC bank regularly and every time getting the same answer “We have sent request to our Mumbai office and your account will be closed in 3 days and after one week of that you will get your original documents of the property”. This reply I have listened so many times from your staff and no action has been taken so far.
Dear Sir, I believe HDFC Bank is a customer-oriented bank, which is prompt and genuine in helping the customer. Believe me I was much more happy with Bank Of Punjab and afterwards Centurian Bank Of Punjab But HDFC Bank has really irritated us.
This negligence and irresponsibility of your bank has caused us a serious loss in our reputation and in our business venture, which cannot be explained in this context now.