[Resolved] HDFC Bank — Rude Behave with customer

[Resolved] HDFC Bank — Rude Behave with customer

D Deepak Singh from Basti, Uttar Pradesh

My self Deepak Singh( web marketing manager) I am using HDFC credit card for 4 years, last month I was out of station, so unable to make payment on time, when I was out of Delhi an executive went to my house for the collection without intimating me, after that I received call from my father regarding that…….. After couple of minutes I received a call from HDFC collection department that our executive is standing out of residence and you make the payment. I told her I am out of station but she start rude behaving me and ill treated me. After 2 days when I come to Delhi I submitted amount in bank. My view about collection department of HDFC bank …………………. Bank keep very low profile people in their collection department who don’t know how to talk with customer, without knowing the profile of a person they just start talking rudely without greeting them. There way of talk indicates that they are giving order. For example... we don’t receive payment from your side, I am sending executive to your address and make payment tomorrow……………………. My concern is that if I was out of station is there any pressure to make payment on time If I am ready to make payment for the late fees, why I will receive call from collection department full of bunch of ignorant people regarding making payment. Very fed up with HDFC collection department in Delhi Deepak Was this information helpful? No (0) Yes (1)
Aug 14, 2020 Complaint marked as Resolved
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Comments

debudeodhar

from Mumbai, Maharashtra

Just do one thing. Submit one complaint to police station about the harassment. I think there is no second option remains in hand with us.

chsingh

from Jalandhar, Punjab

i have recived my new platinm plus credit card no [protected].i am given the infermation by phonebenking and written request those are attested by the nawan shahr hdfc branch maneger.but now spend the tharee month but my credit card is not activated.every time a new reason told to me the phone banker.and misbehaive to me by chd credit card phone banker.
please take action abought this and activate immediately my credit card.
thanking you.

chanan singh nawan shahr punjab.

rajendran.mr

from Chennai, Tamil Nadu

HDFC Credit Card — To know credit card customer No

My HDFC credit card no is [protected]

I would like to know my customer ID.

Thanks in advance.

Rajendran

subhash raju

I have apllied for Platinium credit card and the ref no [protected] and still now i have not received the credit card and the verificatrion asbeen done l

abbeezzz

I have an hdfc bank credit card for the past 3 years, just in this month i was not able to make the payment on time for some personal reason, but just after 7 days of my my due date the bank people call me up & say dat dey will send a person 2mrw at my home & u make the required payment & when i said i wont be able to pay 2mrw but will surely pay in the next week, that fellow over d phone just started talking so rude to me & i would specially like to highlight dis statement wat he told me " Agar aapki aukat nai hai toh card lete kyu ho", dis is wat he tells me, calling on my phn & making me realize abt my aukaat, the very next week i arranged the money of the entire card & have now given the application for the cancellation of my card..
I never defaulted on any payment for the entire tenure of my card & 1nce if i dont pay y do dey behave dis way, infact i shd say ki bank ki aukaat nai credit deni ki toh credit card mat do

Even when i am ready to pay the late payment fees & all other charges, ur intrest den y do i get harrassed dis way & illtreated dis way, extremely rude behaviour & from dat very moment dey lost their 1 customer, however i knw dat dey dont value any of their customers..