[Resolved]  HDFC Bank — Failed to get the closure letter and the balance accrued interest, still after three weeks- while RBI states a week period only to close SBA.

2nd March,2010

Still after one month since we closed our account, we failed to get "the written confirmation letter" for the closure of our SBA nor did the HDFC BANK pay the remaining accrued interest upon our money remained with them in 2010.

Our grievance sent to HDFC BANK's manager Ms. Gayatri stand as follows.


17th February, 2010

Sub.: Account closed due to the hell of the harassment from Ms Gayatri but failed to get the closure letter and the balance accrued interest, still after three weeks- while RBI states a week period only to close SBA.

We closed our SBA on 29th Jan., 2010; due to the hell of the harassment we faced for so long from Ms. Gayatri Krishan Rao (Branch Manager: Churchgate Branch).

BUT still after three weeks, our account (SBA No.: [protected])is not yet closed.
So does it mean that you people are back to further harassment?

BRIEFS:

(1) We have closed our SBA ([protected]) on 29th January,2010 ie almost three weeks back.
(2) The closure form was handed over to Mr. Ajay of HDFC bank.
(3) We were promised that in 2/3 days time you would get the “closing letter” from the bank.
(4) Still after three weeks, your bank has failed to send us the needed intimation/letter informing us the closure of the above captioned SBA.
(5) WHY?
(6) We were asked for the reasons for such closure, whereas we have already mentioned verbally and in writing too about all these harassments; which have made us to close our so old account for ever.
(7) Refer the closure form. Sr. No.4. Reason code: 5.
(8) We were also categorically asked about the harassment we faced from Ms. Gayatri.
(9) And we had detailed out as to how this lady had kept on harassing us for so long just to close our “deceased daughter’s SBA”.
(10) Secondly we had also detailed out as to how this lady refused to correct the wrong/less interest calculated in our as much as 12 FD. And we suffered monetarily when HDFC paid less interest for all these 12 FD.
(11) The funniest part was that the top banks like HSBC & SCB (also CNBC TV reporter) have made the calculation and agreed that we were less paid, but this lady Gayatri was adamant enough to rectify the error. And she calls herself the branch manager.
(12) SO THIS IS YOUR HDFCB BANK, who does not even hesitate to do such daylight robbery in this way.

Rameesh Kkumarr Agarwal