[Resolved]  HDFC Bank — Amount of 14000 not refunded

Respected Sir/Ma'am,

I am holding a HDFC savings account and had linked my HDFC credit card to it. Months back, there was a fraud use my credit card and an amount of 14000 INR was deducted.
I did file this to the bank and provided all the necessary supporting documents and letters in order to get the amount credited back to my account.My credit card was blocked at this point of time.

I had been following up with the customer care since past 6 months. There has been number of email exchanged with HDFC personal as well. It was mentioned in the emails received that the amount has been credited back to my account. But I cant find any sign of the money credited back. Few weeks back I was told that if I re-apply for a new card then the amount would be adjusted.

But to my surprise, lately when I had a talk with the customer care person, I was absurdly told "Everything has been settled".. no even a pinch of NO EXPLANATION was bestowed :(

Please kindly action my request or atleast tell someway to get through this.

Please contact me on the given number.

Anurag Debnath
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