[Resolved]  HDFC Bank — Unauthorized Use of my credit card No.[protected]

Dear Sir,

This is to inform you that my credit card whose no. is: [protected] has been misused on 28/07/2008 as told by your Risk Department person (Mr.Alok). I have already asked HDFC to block my card and issue me a new card ASAP. Three unauthorized transactions were made on my credit card. Till date I have not received a new card and when called the Customer care they inform me that my card is over limit now.

I request you to please help me in finding the culprit as I have never ever in my life done online transactions.

Kindly take an action at the earliest as I would not be interested in paying for the expenses I am not responsible.

Awaiting an appropriate response from your side.

Thanks & Regards,

Bhaskar Koushal.
Address: H 92, 2nd Flr Saharms Complex
Subhash Market, Kotla Mubarak Pur
New Delhi-11003
India
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My credit card account no. [protected] valid from May 2008. yet to receive the first statement from your side. Without this. Iam unable to know the amount. I will not pay if you people charge any additional amount. its your people's duty to send the statement early to the corresspondence addresss.
My mobile no. is [protected]. Do call me immediately.

regds.,
Balaji
HDFC has a very bad customer support service. I never received my card. I had to call them and cancel it and they charged me for that as well. I'd advice against getting a HDFC credit card.

BAD SERVICE.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32727
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information