[Resolved]  HDFC Bank — rude language and sending persons to my references homes

dear sir
i have a personal loan from hdfc bank loan a/c no LAN12586790. some mr karan oberoi from classic ansal tower, new delhi having phone number[protected] calls me up for collection every time. he is rude to me every time in talking and would send collecting person first to the two addresses given by me for my reference at the time of my taking of the loan and then call me that the person is standing at my relatives place and i have not been picking up my phone, when my phone was never off or was never like that i did not answer the phone.