HDFC Bank — Cash deposit denial

Address:

Hyderabad, Andhra Pradesh

Hi,

I wanted to submit cash deposit in my HDFC account but was denied on the basis that Cash transfer is not allowed in Salary account. My salary account number is [protected] . I was doing this transaction at Koti Branch, Hyderabad. After much questioning and complaining the manager asked us to write on a paper the reason why I wanted to deposit money in my own account!

Even though after arguing for an hour with the concerned person and getting the money deposited, My question is that if I wanted to receive money for some emergency,the bank is not helping me and instead making the situation worse for me. The kind of service HDFC is providing is very strange for me. I mean HDFC is bank where you can deposit cash but denied.

I do have other bank accounts and never faced such problem, but only in HDFC i came across this strange problem. Sorry to say i don't have other alternative than complaining to RBI and shutting down my HDFC account or make use of HDFC to the minimum. I will not recommend HDFC to any of my friends.